Are you a leader who'scompletely focused on helping your team be successful? Do you have deep airline experience that makes you a subject matter expert on airline processes and providing exemplary customer service? Come join our team!

This person would be reporting to the Station Manager at the AbbotsfordInternational Airport (YXX). They would be responsible for hands on flight leadership; providing a stellar example to the Customer Service Agents, create a fantastic guest experience for travelers, and ensure the safety and success of their flight. We are looking for a positive, driven individual who is looking to take on a more leadership role, mentoring and coaching the team.

What do we offer?

Executive Aviation is proud to have veryprogressive wage ranges with lots of earning potential. The range of salary for this position is $20.75-$23.75/hour.

We offer comprehensive Health advantages for all part- and full-time team members. We also have fantastic flight benefits with the airlines that we support. We want to see you grow and reach your goals! The sky's the limit with Executive Aviation.





Responsibilities

Participate in any airline train-the-trainer training, if required

Greet passengers

Follow airline specific check-in policies and procedures

Provide pre-flight first class or priority seating grooming for the flight

Manage passenger boarding as per airline procedures

Understand flight document requirements and carry-on allowances

Work positively with airline crew

Audit flights when necessary

Assist Customer Service Agents with escalated passenger complaints in a courteous manner

Supervise the team of Customer Service Agents when needed

Assist with in-flight paperwork when needed

Other duties as assigned

Qualifications

2 years’ experience in current role;additional increases in responsibilities during this time is considered an asset A RAIC/ Security Clearance pass

Strong customer service skills

Great attention to detail

Previous airline Customer Service experience considered an asset

📌 Customer Service Agent Lead (Winnipeg)
🏢 Executive Aviation
📍 Winnipeg