Job Overview

We are seeking a dynamic and organized Customer Service Clerk/Office Administrator to join our team! This vital role combines front desk responsibilities with administrative support, ensuring smooth daily operations and exceptional customer service. You will be the first point of contact for clients and visitors, managing inquiries with professionalism and enthusiasm.

Your organizational skills and attention to detail will help maintain efficient office workflows, support bookkeeping tasks, and assist with various clerical functions.

Duties

- Greet visitors, answer phone
- Manage front desk operations, including scheduling appointments and maintaining a welcoming environment
- Perform data entry tasks accurately using Microsoft Office and Excel
- Handle filing systems, organize documents, and ensure proper document management and retrieval
- Provide customer support by addressing inquiries, resolving issues promptly, and maintaining high levels of customer satisfaction
- Assist with administrative tasks such as proofreading correspondence, preparing reports and notices, and managing office supplies

Qualifications





- Proven clerical experience with strong organizational skills and attention to detail
- Proficiency in Microsoft Office (Word, Excel)
- Excellent computer skills including data entry, typing accuracy
- Previous experience in customer service or front desk roles demonstrating professionalism and effective communication skills
- Knowledge of filing systems, document proofreading, and general office procedures
- Experience in storge rentals and property management would be a plus;
- Strong organizational skills with the ability to multitask efficiently in a fast-paced environment

Join us to be part of a vibrant team where your organizational talents and customer service skills will shine! This role is perfect for motivated individuals eager to grow their administrative expertise while making a positive impact every day.

Must have good English speaking and writing skills.

Must be willing to work every Saturday and Sunday until 1:30pm. Weekday hours until 3:30 can be versatile.

Pay: $19.53-$22.00 per hour

Expected hours: 40.0 per week

Benefits

- Casual dress
- On-site parking

Work Location: In person

📌 Customer Service Clerk/Office Administrator (Gloucester)
🏢 Rescom
📍 Gloucester