Transform customer interactions at Metso as an Order Management Customer Support Specialist. Oversee quotes, processes, and service excellence in a hybrid setup. Metso is seeking a Customer Service Representative to manage the end-to-end quote-to-cash process.

This role includes preparing invoices, processing orders, and ensuring smooth coordination with internal teams. With a focus on exceptional customer experience, your contribution will be key in enhancing operational efficiency and customer satisfaction. Key Responsibilities:

- Prepare accurate customer quotes based on needs
- Manage order entry and fulfillment processes
- Work with logistics and partners to ensure timely deliveries
- Handle invoicing and resolve customer issues
- Maintain comprehensive records and data accuracy Requirements:
- Experience in quote and order management in manufacturing
- Solid organizational and prioritization skills
- Bilingual proficiency in English and French
- High attention to detail in documentation
- Familiarity with order management systems like SAP Join Metso and apply your skills to improve customer service in the sustainable materials sector.

📌 Customer Support in Order Management (Prince George)
🏢 Metso
📍 Prince George