Elevate your career as a Customer Support Representative with Wolters Kluwer in Toronto. This hybrid role involves two days in-office and three days of work from home. Your focus will be on delivering high-quality customer service and maintaining efficient communication channels. With 1-3 years of relevant experience, you will manage customer inquiries, process orders, and build strong relationships through your expertise in product knowledge and client satisfaction. Key Responsibilities:

- Handle all incoming customer contacts effectively
- Answer queries regarding product offerings and promotions
- Process customer orders and manage account updates
- Keep accurate logs of customer interactions and sales
- Support special projects as assigned by management Requirements:
- College or university degree or equivalent experience
- 1-3 years in customer service, sales, or telemarketing
- Must be bilingual in French and English
- Proficiency with Microsoft Office and CRM tools
- Strong communication and organizational abilities Contribute to client satisfaction and service quality with Wolters Kluwer in this engaging customer support role.

📌 Customer Support Representative in Toronto
🏢 Wolters Kluwer
📍 Toronto