Transform customer interactions at Metso as an Order Management Customer Support Specialist. Oversee quotes, processes, and service excellence in a hybrid setup.

Metso is seeking a Customer Service Representative to manage the end-to-end quote-to-cash process. This role includes preparing invoices, processing orders, and ensuring smooth coordination with internal teams. With a focus on exceptional customer experience, your contribution will be key in enhancing operational efficiency and customer satisfaction.

Key Responsibilities: • Prepare accurate customer quotes based on needs • Manage order entry and fulfillment processes • Work with logistics and partners to ensure timely deliveries • Handle invoicing and resolve customer issues • Maintain comprehensive records and data accuracy

Requirements: • Experience in quote and order management in manufacturing • Robust organizational and prioritization skills • Bilingual proficiency in English and French • High attention to detail in documentation • Familiarity with order management systems like SAP

Join Metso and apply your skills to improve customer service in the sustainable materials sector.

📌 Customer Support in Order Management (Winnipeg)
🏢 Metso
📍 Winnipeg