Company Name:PBS SystemsJob Location: Calgary, AB (HQ)Job Type:Full-time, PermanentNo. of Openings:01Job Requirement(s):Internal Job Title:Occasional travel through Canada and US with the occasional weekend shift to accommodate your travel schedule and or eventsDealer Engagement SpecialistReports To:Team Lead, Dealer Engagement PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting.

What sets us apart is how we treat our customers - as partners, innovators and friends.At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!The Role:As a Dealer Engagement Specialist, you will coach others in a group setting, foster a sense of community amongst others and collaborate with coworkers to produce positive customer experience.

Our Dealer Engagement

Specialists are proactive mentors that strive to share the PBS products, and their capabilities, with our customers to help increase adoption and enhance customer experience.Responsibilities:Proactively host customer engagement sessions Develop presentations and content for conferences, tradeshows,



workshops and host events with supportPromote adoption of our products/services with guidance Confidently convey the PBS culture through professional appearance, charismatic presentations, creating and maintaining genuine business relationships with the ability to perform under pressureProvide supporting resources by coordinating information sharing between development, marketing and sales, implementation plans and deploymentsUnderstand market problems through interactions with customers and PBS expertsBe available as a product expert (Achieved through PBS certification, knowledge of dealership structure and processes and understanding common issues the software can alleviate new hires will be offered onsite time to gain a better understanding of the dealership)Orchestrate a sense of community amongst our customersWork closely with internal teams and provide insight into new development to ensure software direction will provide true value to customers and communicate information to relevant stakeholdersAssist with product launchesBuild professional relationships with customers and internal stakeholdersQualifications:High school diploma or equivalency requiredSolid Microsoft Office Suite knowledge Previous Experience in the automotive industry or dealership environment will be considered as an key assetMust have 1-3 years of presentation development and public speaking experience Organizational and time management skillsExcellent verbal and written communication skillsExcellent Customer Service skillsCritical thinking and problem-solving skillsOpen to learning new technology in a fast-paced environmentProblem solving and trouble shooting skillsStrong documentation abilitiesStrong multi-tasking and prioritization What we offer:Professional Development – Continuous training, industry certifications, and clear pathways for career advancementTravel Opportunities - Travel to locations across Canada, the U.S., and the CaribbeanComprehensive health benefits - Medical and dental coverage to support your well-beingPaid Time Off – PTO to help you recharge and maintain work-life balanceInclusive culture - A collaborative, supportive team environment where your ideas and voice truly matterEmployee recognition - Regular appreciation programs and performance-based incentivesCompetitive compensation packageCompetitive annual base salaryUp to $4,800 per year in product certification bonusesOutstanding travel incentive bonusesAdditional performance incentivesAttractive employee referral bonusesStaff discounts – Exclusive savings with partners such as GM, Dell, and moreShould you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folderPBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.

📌 Dealer Engagement Specialist (Calgary)
🏢 PBS Systems
📍 Calgary