Dental Receptionist / Dental Administrator

Location: Burlington, ON — in person

Schedule: Tuesday–Friday, plus one Saturday per month

About the position

We are hiring an organized, personable Dental Receptionist / Dental Administrator to help patients feel welcome and keep our front desk running smoothly.

Previous reception experience is required. If you communicate clearly, enjoy working with people and can confidently manage phone calls, appointment booking and billing, we would love to hear from you.

Your responsibilities

- Welcome patients and assist with check-in and check-out.
- Answer incoming calls and make outgoing calls to book appointments, confirm visits and follow up with patients.
- Schedule and reschedule appointments, manage cancellations and help fill openings.
- Process patient billing and payments, and maintain accurate account information.
- Prepare treatment cost estimates and help patients understand billing details.
- Keep patient records and appointment information accurate and confidential.




- Coordinate with the dental team to support an organized daily schedule.

What we’re looking for

- Previous receptionist or front-desk experience is required.
- Dental reception or dental administration experience is an asset.
- A friendly, professional phone manner and strong communication skills.
- Confidence making outgoing calls and following up with patients.
- Strong attention to detail when handling bookings, billing and estimates.
- The ability to manage several priorities while remaining calm and organized

Hours

- Tuesday: 8:00 a.m.–5:00 p.m.
- Wednesday: 9:00 a.m.–7:00 p.m.
- Thursday: 9:00 a.m.–7:00 p.m.
- Friday: 9:00 a.m.–3:00 p.m.
- One Saturday per month

Apply through Indeed Please submit your résumé highlighting your reception experience, including any experience with appointment scheduling, billing and dental administration.

Pay: From $25.00 per hour

Advantages

- Dental care
- Flexible schedule
- On-site parking

Work Location: In person

📌 Dental Receptionist / Administrator (Burlington)
🏢 Forest Glen Dental
📍 Burlington