We are seeking an experienced Dental Receptionist to join our dental practice. In this essential role, you will be the friendly first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-in and check-out. Your expertise in dental administrative support, insurance verification, and dental terminology will help streamline office operations and enhance patient satisfaction.
If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for delivering outstanding customer service, this opportunity is perfect for you!
Duties
- Greet patients warmly and professionally, establishing a positive first impression
- Manage appointment scheduling using dental practice management software such as Power Practice
- Verify insurance coverage and benefits
- Collect payments, process billing, and perform accurate medical collection procedures
- Maintain and update patient records
- Review documentation for accuracy and completeness
- Answer multi-line phone systems with excellent phone etiquette; handle patient inquiries efficiently and respectfully
- Assist with insurance claims processing and follow-up to ensure timely reimbursements
- Support clinic operations by managing filing, medical records organization, and administrative tasks
- Coordinate with clinical staff to facilitate patient intake, care plans, and medical documentation review
Qualifications/Requirements for position
- Proven experience as a Dental Receptionist
- Strong knowledge of dental terminology
- Familiarity with systems such as Power Practice
- Excellent computer skills including proficiency with Microsoft Office suite and multi-line phone systems
- Ability to handle sensitive patient information
- Exceptional customer service skills with professional phone etiquette and explicit communication abilities
Join our team to make a meaningful difference in patients’ lives while advancing your career in a supportive and energetic environment! Job Types: Full-time, Permanent
Benefits
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care