Paladin Airport Security Services (PASS) has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity.
- You receive top industry wages
- You have the opportunity to advance and grow your career
- You receive comprehensive benefits
What does the Employee Care Administrator do? You will use your strong teamwork and communication skills as well as your knowledge of a unionized/regulated work environment to:
- Maintaining and facilitating internal and external day-to-day inquiries from the P&C; inbox
- Work closely with leadership to understand and coordinate operational impact as it relates to employee care
- Respond to external stakeholder requests as required
- Maintain employee electronic files to ensure compliance for internal and external audits
- Maintain accurate records and trackers to support employee care metrics
- Work closely with internal departments and operations to support accommodation and return to work processes
- Support the processing Leave Requests, Letters of Employment
- Complete administrative tasks, including status employment changes in an productive and timely matter
- Support local employee care initiatives
- Champion and demonstrate PASS’s C.A.R.E. culture in colleague, client and stakeholder relations
- Other duties as assigned
What you bring to PASS:
- GED or equivalent, with preference to advanced education in a related field (i.e. Business Administration or Human Resources or equivalent in work experience
- 1-2 years of experience in a similar role
- Eligibility to obtain Transportation Security Clearance (TSC) and Federal Security Clearance.
- Exceptional attention to detail and organizational skills
- Proven ability to work in a fast-paced and high-volume environment
- Effective communication verbal/written and ability to communicate with various audiences while maintain diplomacy and confidentiality
- Able to work independently with minimal supervision and able to work effectively in a energetic team environment
- Proficiency with standard office software (Word, Excel, PowerPoint) and HR Systems
- Understanding of Human Rights and Canada Labour Code
- Fluency in French is considered an asset