We are seeking a dynamic and highly organized Full-Time Front Desk Receptionist/Executive Assistant to support our Medical Director and manage front office operations. This vital role combines exceptional customer service with administrative excellence, ensuring a welcoming environment for patients, visitors, and staff while efficiently handling scheduling, correspondence, and office tasks. The ideal candidate will thrive in a fast-paced setting, demonstrate professionalism, and possess a proactive approach to problem-solving.

This position offers an exciting opportunity to contribute to a thriving healthcare practice while developing your administrative skills in a supportive environment.

Responsibilities

- Greet patients, visitors, and staff warmly, providing outstanding customer service at the front desk
- Manage multi-line phone systems with professionalism and courtesy, directing calls accurately and efficiently
- Schedule appointments using Microsoft Outlook Calendar, coordinating calendars for the Medical Director and staff
- Maintain organized filing systems, both physical and electronic, ensuring easy retrieval of documents and records
- Handle data entry tasks with precision using Microsoft Office applications and Google Workspace tools
- Assist with bookkeeping responsibilities utilizing QuickBooks to track payments, invoices, and billing details




- Prepare correspondence, proofread documents for accuracy, and ensure all communication is clear and professional
- Manage incoming and outgoing mail, faxes, and electronic communications via DocuSign for secure document signing
- Support administrative tasks such as proofreading forms, updating patient records, and managing office supplies
- Uphold excellent phone etiquette while managing appointment confirmations and patient inquiries

Experience
- Prior clerical or administrative experience in a healthcare or medical office setting preferred
- Demonstrated proficiency with Microsoft Office Suite (Word, Excel), Google Workspace (Gmail, Calendar), and Office experience
- Familiarity with multi-line phone systems and qualified phone etiquette essential
- Experience with bookkeeping software such as QuickBooks is highly desirable
- Strong organizational skills with the ability to prioritize tasks effectively in a busy environment
- Excellent typing speed and data entry accuracy to handle documentation efficiently
- Knowledge of office procedures including filing systems, proofreading techniques, and document management tools like DocuSign

Pay: $18.00-$38.00 per hour

Benefits

- Casual dress
- Dental care
- Flexible schedule
- On-site parking

Work Location: In person

📌 Front Desk Receptionist/Executive Assistant to Medical Director - Full-time (Toronto)
🏢 College Street Dental
📍 Toronto