Job Summary

Join our hospitality team as a Night Auditor and Front Desk Agent. In this role, you will oversee overnight operations, manage guest check-ins and check-outs, handle guest inquiries with enthusiasm, and maintain the integrity of our hotel’s financial records.

Duties

- Welcome guests warmly during late-night hours, ensuring a smooth check-in and check-out process while providing accurate information about hotel amenities and local attractions.
- Manage line phone systems with professionalism, answering inquiries promptly and directing calls efficiently to appropriate departments.
- Conduct the nightly audit process by reconciling daily financial transactions, updating guest accounts, and preparing reports for management review.
- Maintain detailed records of all transactions, including cash handling, billing adjustments,



and reservation modifications to ensure accuracy and accountability.
- Provide exceptional guest services by addressing requests or concerns promptly.
- Assist with administrative tasks such as updating reservation systems, preparing reports, and managing guest correspondence during overnight hours.

Qualifications

- Experience in hotel management or hospitality management roles, especially in front desk or night audit positions.
- Multilingual or bilingual abilities are highly desirable
- Excellent communication skills

Job Type: Full time

Pay: $28.19 per hour

Expected hours: 40.0 per week

Work Location: In person

📌 Front Desk Night Auditor (Toronto)
🏢 Riu Toronto
📍 Toronto