Job Overview

We are seeking an energetic and dedicated Front of House Manager to lead our hospitality team and ensure an exceptional guest experience. In this dynamic role, you will oversee daily operations of the front-of-house area, manage staff, and uphold the highest standards of customer service and food safety. Your leadership will inspire teamwork, streamline service processes, and create a welcoming environment that keeps guests coming back.

If you thrive in fast-paced settings and have a passion for hospitality, this is your opportunity to make a meaningful impact!

Duties

- Supervise front-of-house staff including servers, bartenders, hosts, and food runners to ensure smooth service delivery
- Oversee food handling, serving, and food preparation procedures to maintain quality standards and compliance with food safety regulations
- Manage reservations, seating arrangements, and waitlists using POS systems such as Micros or similar platforms
- Train new team members on restaurant policies, customer service techniques, food safety protocols, and POS operations
- Monitor daily operations to optimize workflow, reduce wait times, and enhance guest satisfaction
- Handle customer inquiries, complaints, and special requests with professionalism and enthusiasm
- Conduct interviews for hiring current staff members and participate in ongoing team development initiatives

Qualifications

- Proven experience in food service or restaurant management with a strong background in front-of-house operations
- Supervising experience in a hospitality environment is essential; leadership skills are a must
- Knowledge of food preparation, cooking techniques, and food handling best practices




- Familiarity with POS systems such as Micros or similar cash handling platforms
- Excellent customer service skills with the ability to manage diverse guest needs effectively
- Strong team management abilities including training, motivating, and supervising staff members
- Experience with restaurant management software and reservation systems preferred
- Knowledge of food safety standards and certifications required by local health authorities
- Previous experience in hospitality roles such as bartending or barista work is advantageous
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail

Join us as our Front of House Manager and be part of a vibrant team dedicated to delivering memorable dining experiences. Your leadership will help foster a positive atmosphere where both guests and staff thrive! REZAS – Cuisine italienne & moderne

5064 Avenue Papineau, Montréal, QC

REZAS, un nouveau restaurant italien et moderne à Montréal, est à la recherche d’un(e) gérant(e) de restaurant / responsable de salle expérimenté(e) pour se joindre à notre équipe d’ouverture.

Nous recherchons une personne professionnelle, organisée et présente sur le terrain, capable de diriger l’équipe de salle et d’assurer une expérience client de grande qualité.

Responsabilités





- Superviser les opérations quotidiennes de la salle
- Encadrer les serveurs, bartenders et personnel de soutien
- Organiser le déroulement du service et les réservations
- Former et accompagner les membres de l’équipe
- Maintenir des standards élevés de service et de présentation
- Assurer une bonne communication entre la salle, le bar et la cuisine
- Gérer les demandes et préoccupations des clients de façon professionnelle
- Participer aux procédures d’ouverture et de fermeture
- Veiller à la propreté et à l’organisation de la salle
- Soutenir la direction dans les opérations quotidiennes du restaurant

Profil recherché
- Expérience en gestion ou supervision dans le domaine de la restauration
- Excellentes aptitudes en leadership et en communication
- Sens de l’organisation et des priorités
- Capacité à travailler efficacement sous pression
- Attitude professionnelle et orientée vers le service à la clientèle
- Bonne capacité à travailler en équipe
- Français requis; anglais fonctionnel considéré comme un atout

Conditions
- Poste à temps plein
- Poste permanent
- Horaire comprenant des soirs et fins de semaine
- Rémunération selon l’expérience
- Possibilité d’évoluer avec REZAS dès l’ouverture

Lieu : REZAS, 5064 Avenue Papineau, Montréal, QC Pour postuler, veuillez transmettre votre CV ainsi qu’un court résumé de votre expérience et de vos disponibilités.

Pay: $18.00-$22.00 per hour

Expected hours: 40.0 per week

Benefits

- Discounted or free food
- Flexible schedule
- Store discount

Work Location: In person

📌 Front of House Manager (Montreal)
🏢 Basilico pizza u0026 pasta
📍 Montreal