Happy Lamb Hot Pot Canada is a leading hot pot restaurant brand with multiple locations across Canada. As we continue to grow, we are committed to delivering high-quality food, excellent service, and efficient restaurant operations.
We are currently seeking an experienced and responsible Front of House Manager to oversee front-of-house operations in the Greater Vancouver area. The ideal candidate will have strong restaurant management experience, leadership skills, and a commitment to delivering excellent guest experiences and maintaining consistent service standards.
Key Responsibilities:
- Oversee and manage daily front-of-house operations
- Train, supervise, and evaluate front-of-house staff
- Ensure guests receive friendly, efficient, and high-quality service
- Handle guest feedback, complaints, and service-related issues professionally
- Prepare staff schedules and effectively manage labour costs
- Monitor dining areas, service procedures, and operational standards
- Communicate and collaborate closely with the kitchen team to ensure smooth restaurant operations
- Continuously improve operational efficiency and guest satisfaction
- Support the execution of company promotions, new projects, and operational initiatives
- Foster a positive, professional, and high-performing team environment
Qualifications:
- 2–3 years of restaurant management experience
- Experience managing front-of-house operations in a high-volume restaurant is preferred
- Strong leadership and team management skills
- Excellent communication, coordination, and customer service skills
- Strong organizational and problem-solving abilities
- Ability to work effectively in a rapid-paced restaurant environment
- Availability to work evening shifts, weekends, and statutory holidays
- Must be legally authorized to work in Canada
*The position may be assigned to different Happy Lamb locations within the Greater Vancouver area based on operational needs. Pay: From $18.25 per hour
Work Location: In person
📌 Front of House Manager (Greater Vancouver A)
🏢 Happy Lamb Hot Pot Canada
📍 Greater Vancouver A
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