Job Summary

We are seeking a agile and enthusiastic Full Time Day Shift Concierge, to join our team at Ashley Oaks Retirement Residence! In this vital role, you will be the welcoming face and first point of contact visitors, and residents. Your energetic approach and exceptional customer service skills will ensure every individual feels welcomed and valued.

You will handle a variety of front desk responsibilities, assist with resident and family inquiries, and coordinate services to create a seamless and inviting environment. This position offers an exciting opportunity to be at the heart of our community, providing personalized assistance and support with professionalism and warmth.

Responsibilities

- Greet visitors, contractors and residents warmly upon arrival.
- Manage multi-line phone systems efficiently, directing calls to appropriate departments or personnel with courtesy and clarity.
- Maintain the front desk area in a clean, organized, and welcoming manner at all times.
- Coordinate with other departments to fulfill resident needs, including booking services and taking payments for meals and the tuck shop.
- Handle administrative tasks such as logging visitor information, managing security access, and maintaining records accurately.

Skills

- Ability to communicate effectively with diverse residents, families, and visitors.
- Excellent phone etiquette with experience managing multi-line phone systems confidently.




- Strong customer service skills with a friendly, approachable demeanor.
- Previous senior living or hospitality experience preferred to understand expectations and service standards.
- Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining professionalism.

Join us as a Full Time Concierge and become an essential part of creating memorable experiences for every resident and visitors to the home! We value energetic individuals who are passionate about seniors and dedicated to delivering outstanding service in a vibrant community setting. In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment and selection process. Please notify us if you require accommodation regarding the materials or procedures used at any time during this process. All applicants must be legally entitled to work in Canada.

As a condition of employment, a Criminal Record Search, which includes a vulnerable sector screen, and a current TB test, will be required.

Pay: From $19.83 per hour

Expected hours: No less than 37.5 per week

Benefits

- Dental care
- Discounted or free food
- Extended health care

Application question(s):
- Are you available to work 8am to 4pm, Monday to Friday with flexibility to work longer hours and weekends occasionally?

Work Location: In person

📌 Full Time Concierge (Brampton)
🏢 Ashley Oaks Retirement Residence
📍 Brampton