Do you love movies, music, videogames or streaming TV? For over 40 years Annex Pro has been one of the most trusted suppliers of technology and services to the Media and Entertainment industry in Canada, with branches in Vancouver (HQ), Toronto, Montreal and a satellite office in Los Angeles.

We're building a team of bright, passionate, inquisitive people who want to make a difference

This Inside Sales Representative position is full time and can be either office-based, remote, or hybrid anywhere in Canada (working hours: 9am-5pm Pacific)

The role is ideal for someone who enjoys working with professional business customers, building relationships, supporting sales opportunities, and keeping things moving behind the scenes. You’ll work closely with our Account Managers and customers to support quotes, renewals, follow-ups, orders, and day-to-day sales activities.

You will be supporting real B2B customers, real opportunities, and real revenue (no cold calling).

About Our Customers

Our customers are involved with

- Creating animation and visual effects for feature films and TV
- Videogame development, immersive experiences, real-time cinematography
- Video editorial, audio post-production and music recording
- Digital media education, advertising/marketing, architectural rendering and a variety of others involving media production workflows

About Us We’re a small, experienced owner-led team that values clarity, accountability, and smart use of modern tools. Our culture is casual but serious about results - we listen closely to customers, act with urgency, and operate transparently and ethically. We foster a respectful, positive work environment, welcome feedback, and offer real opportunities for growth.

Annex Pro is one of Canada's leading resellers of Autodesk, Avid, Wacom, Apple, Adobe, Lenovo, Qumulo, Dell, HP, Blackmagic Design, EIZO and hundreds of others. We supply market leading technology solutions to organizations with complex media production needs.

Annex Pro headquarters is located in the Grandview-Woodland area of East Vancouver, on major transit routes, just a couple of blocks from the Drive.

Key Responsibilities





- Support Account Managers by quickly and accurately generating complex hardware & software quotes for customers
- Build and maintain strong relationships with B2B customers and vendors through fast, proactive follow-ups
- Communicate with customers throughout the sales process and ensure they receive timely, accurate information
- Research customer accounts, products, and IT configurations
- Maintain accurate and up-to-date CRM records
- Assist with order processing and coordination
- Follow up on open opportunities and help Account Managers keep sales activity moving forward
- Work with internal teams and vendors to resolve customer and order-related issues
- Required to contact prospects regularly, that already know and work with Annex Pro (“warm calling”)
- Identify opportunities to improve processes and reduce unnecessary administrative work

What We're Looking For
- 3 years of B2B sales, inside sales, sales support, or customer-facing experience
- Experience working in a B2B environment is important. This is not a purely transactional sales role.
- Able to research products and learn technical information quickly
- Strong relationship-building and customer service skills
- Someone who genuinely enjoys working with commercial customers and developing long-term business relationships
- An interest in Media & Entertainment (M&E;), technology, creative, broadcast, production, or related industries
- Experience in technology, IT, hardware, software, SaaS, or a related field
- Strong written and verbal communication skills
- Organized, detail-oriented, and reliable
- Energetic, curious, and a quick learner with good judgment
- Comfortable working with CRM systems and modern sales tools
- Comfortable using practical AI and automation tools to help with everyday tasks such as drafting emails, summarizing information, researching products,



and reducing administrative work
- Legally able to work in Canada

Nice to Have
- Experience working for or with resellers, VARs, distributors, or distribution partners
- Experience in technology, media, entertainment, broadcast, production, creative, or professional AV environments
- Experience supporting renewals or subscription-based sales
- Experience working with HubSpot, NetSuite, or similar CRM/ERP systems
- Written and oral French fluency an asset

Compensation & Benefits
- On Target Earnings (depending on experience): $70–$90K
- Performance-based incentives
- Excellent, flexible benefits program
- 3 weeks vacation, plus office closure between Christmas & New Year's
- Employee discounts on software and hardware
- Weekly in office "Free Lunch Friday"
- Regular professional development sessions
- Office kitchen stocked with complimentary drinks and snacks
- There may be office pets (dogs and cats)

Why This Role Is Different
- You will join a small, dedicated team where your contribution really matters
- Real customers and real opportunities (no cold calling)
- Working in the exciting Media and Entertainment industry
- A strong focus on long-term B2B relationships and sales support (not transactional)
- Modern tools make your work more efficient

The Details
- Full time
- Monday–Friday, 9:00 AM–5:00 PM Pacific Time
- Closed weekends and holidays
- Start date: November 1, 2026

Application Please include "ISR" in the subject line of your application.

We highly recommend including a personal letter explaining what differentiates you from other candidates, why you believe you are a good match for the role, and any other information you would like us to know.

Thanks in advance for your application. Short-listed candidates will be contacted.

Pay: $75,000.00-$90,000.00 per year

Benefits

- Dental care
- Extended health care
- Paid time off
- Store discount
- Vision care

Application question(s):
- Are you a Permanent Resident of Canada OR a Canadian Citizen?
- If you are on a Work Permit, what date is it valid until?

Education:
- Secondary School (required)

Work Location: In person

📌 Full Time Inside Sales Representative (ISR) (Vancouver)
🏢 Annex Pro
📍 Vancouver