Manulife seeks a Chief Operations Officer to elevate their Global High Net Worth operations. Transform client experiences and drive operational success in a hybrid working model. In this pivotal role, you will lead the operational framework of GHNW in Bermuda, emphasizing regulatory compliance and optimal customer service. Your leadership will directly influence business growth and enhance strategic partnerships on a global scale. Key Responsibilities:

- Manage new business processing and client due diligence
- Convert strategic plans into operational priorities
- Strengthen relationships with brokers and distributors
- Drive continuous improvement through cutting-edge processes
- Establish robust governance and operational resilience Requirements:
- Over 10 years in a senior financial services role
- Strong background in operational leadership and change management
- Comprehensive knowledge of HNW client dynamics
- Proven success in driving automation and service enhancements
- Exceptional skills in influencing cross-functional teams Impact Manulife's operational landscape while nurturing a culture of excellence in service delivery and client satisfaction.

📌 Global Chief Operations Officer Role (London)
🏢 Société Financière Manuvie
📍 London