Our Guest Services Agent is an important part of our team who provides outstanding administrative support to our guests. They will need to efficiently provide administrative support with a friendly, enthusiastic and skilled manner.

What you would need to do:

- Ensure friendly, enthusiastic and professional manner with all Guests
- Answer telephone calls and emails, greet clients and visitors upon arrival, and provide excellent customer service for all questions or concerns

What you need:

- Excellent communication and interpersonal skills to maintain effective rapport with patients and staff members
- Ability to exercise good judgement, resourceful, strong organisational skills
- Ability to investigate, understand and resolve issues that arise from billing, collections and multiple funding sources
- Remain “cool, calm and collected” in high pressure situations
- Self-starter with an ability to work independently and collaboratively in a team environment

Job Types: Permanent, Full-time

Pay: From $17.00 per hour

Benefits

- On-site parking

Education:
- Secondary School (preferred)

Experience:
- Administrative: 1 year (preferred)

Work Location: In person

📌 Guest Service Agent (St. John's)
🏢 Leaside Manor Suites u0026 Executive Apartments
📍 St. John's