Overview

We are looking for a dynamic and reliable individual to join our busy, patient focused practice. In this vital role, your friendly demeanor will be the first point of contact for patients and clients, ensuring a welcoming experience from the moment they walk through the door. You will manage front desk operations, coordinate appointments, and ensure a smooth flow of daily activities within a busy wellness office.

If you thrive in a fast-paced setting and enjoy supporting both patients and our team, this position offers an exciting opportunity to grow your career in healthcare administration.

Previous office experience and Jane software knowledge is an asset, but we are willing to train the right candidate. This position offers an opportunity to develop valuable skills in a qualified healthcare environment with a focus on organization, communication, and patient care.

The ideal candidate is a team player with a positive attitude, attention to detail, and strong communication skills.

Position is part-time to start, with an opportunity for full-time hours.

Duties

- Greet patients and visitors warmly, providing excellent customer service at all times
- Answer multi-line phone systems promptly and professionally, directing calls appropriately
- Schedule, confirm, and reschedule patient appointments using electronic medical records systems such as Jane
- Manage patient check-in and check-out processes efficiently,



verifying insurance information and updating records
- Maintain organized front desk area, ensuring all necessary forms and materials are readily available
- Assist with administrative tasks including data entry, filing, and processing payments or billing inquiries
- Support clinical staff by preparing patient charts
- Monitoring office supplies, placing orders as needed and tracking inventory to avoid shortages
- Maintain confidentiality of patient information in compliance with healthcare and PIPEDA regulations

Skills

- Prior experience as an office receptionist in a healthcare setting is an asset
- Familiarity with electronic medical records system Jane is an asset
- Excellent communication skills for managing multi-line phone systems and interacting with diverse patients
- Ability to handle fast-paced environments while maintaining professionalism and attention to detail
- Strong organizational skills to manage appointments, records, and administrative tasks efficiently
- Previous experience working in a healthcare setting/office is a plus

Join us in delivering exceptional patient care through seamless front desk operations! Your proactive approach and dedication will make a meaningful difference in our patients’ experiences while advancing your career in healthcare administration. Pay: $19.00-$21.00 per hour

Expected hours: 14.0 – 28.0 per week

Work Location: In person

📌 Healthcare Receptionist (Brantford)
🏢 Dailey Chiropractic u0026 Wellness
📍 Brantford