ServiceArea:CorporateServices

Department:HumanResources

WorkLocation:CityHall,1CardenStreet

WorkMode:InPerson

JobTypeandDuration:Permanent,FullTimeVacancy

PositionAvailability:1existingvacantposition

SalaryRange:$61,486.88-$76,858.60

Affiliation:Non-Union

PostingPeriod:September22,2026toOctober6,202611:59p.m.

WhyJointheCityofGuelph?

WhenyoujointheCityofGuelph,youjoinateamofover2000employeeswhodeliverservicesthecommunityreliesoneveryday.Together,wearebringingtolifeGuelph’svisionofaninclusive,connected,andprosperouscitywherewelookaftereachotherandourenvironment.Asasingletiermunicipality,weofferavarietyofoccupationsandcareerspecialitieswithinourorganization.GuidedbythegoalsandobjectivesoftheFutureGuelph:StrategicPlanandcommittedtotheCorporateValuesofintegrity,service,inclusion,wellnessandlearning,thecandidatewillaidintheachievementoftheCommunityVisionforaninclusive,connected,prosperouscity.

Whatweoffer

Weoffercompetitivewagesandcomprehensivebenefitstomeettheneedsofourdiverseemployees.Manyofourpositionsoffer:

- Paidvacationdays,increasingwithyearsofservice
- Paidpersonaldays;
- Hybridandflexibleworkarrangements;
- DefinedbenefitpensionplanwithOMERS,including100-per-centemployermatching;
- Extendedhealthanddentalbenefits,includingHealthCareSpendingAccount;
- EmployeeandFamilyAssistanceProgram;
- Parentalleavetopupprogram;
- Learninganddevelopmentopportunitiesincludingtuitionassistance
- Employeerecognitionprograms.

Positionoverview

ResumesarebeingacceptedforthepositionofHumanResourcesAssociatewithintheHumanResourcesDepartment.ReportingtotheHRManager,TalentandOrganizationalDevelopment,thesuccessfulcandidatewillprovideexceptionalfirst-linecustomerserviceassistancetoemployees,leaders,applicantsandthegeneralpublicregardinggeneralhumanresourcesmatters.GuidedbythegoalsandobjectivesoftheCityofGuelphCorporateStrategicPlanandcommittedtotheCorporateValuesofintegrity,service,inclusion,wellnessandlearning,thecandidatewillaidintheachievementoftheCommunityVisionforaninclusive,connected,prosperouscity.

Keydutiesandresponsibilities

- Provideexceptionalfrontline(inperson,phone,emailandsocialmedia)customerservicetoemployeesandthegeneralpublicregardinggeneralhumanresourcesmattersincludingrespondingtoallmyHRinquiries.
- Provideinformationandanswerquestionsregardingtheapplicationofhumanresourcespolicies,procedures,collectiveagreementsetc.toallemployeesandleaders,referringquestionsorconcernsrequiringpolicyinterpretationtoHumanResourcesSpecialistsandAdvisors,asappropriate.




- ProvidecustomerserviceandsupporttofortherecruitmentfunctionbycoordinatingallaspectsoftherecruitmentprocessincludingreceivingandtrackingVRF’s,generatingrequisitions,employmentpostingandadvertising,generatingandreviewingapplicantlists,coordinatinginterviewsandreferencechecks,preparingoffersofemploymentandtrackingconditionalitems.Createandmaintainrecruitmentfolders,ensuringcompliancewithrecruitmentpolicies,proceduresandCitybylaws.
- Participateininterviewpanels,asneeded.
- Coordinatemasshiringinitiativessuchassummerrecruitment,winterrecruitment,paramedic,transitoperatorandfirefighterrecruitmentsincollaborationwithRecruitmentSpecialistsandhiringmanagers.
- Administeremployeeexperienceprograms(examplesrecognitionandretirementprograms)andprovidelogisticalsupportforHRprogramsandspecialprojects.
- Administeremployeesurveys,monitorparticipationlevel,andgeneratequarterly/annualreportsandprovidecustomreports,asrequested.
- Maintain,update,andgeneratesenioritylists,ensuringaccuracyandcompliancewithcompanypoliciesandcontractualagreements.
- AdministerbootandclothingvoucherprogramforNUME,241,and973Uniongroups.
- EffectivelyutilizeandmaintainallrecruitmentsoftwaresystemssuchasiCIMS(ApplicantTrackingSystem)andJDEdwards(HumanResourcesInformationSystem).
- Administertheinternalandexternalwebpages,includingtheCity’scareerpage,andperformbasiccontentmaintenanceandupdatesasrequired
- Ensureproperrecording,routing,retention,storageand/ordispositionofalldocumentsreceived,inaccordancewithestablishedpoliciesandproceduralguidelines.
- Assistwithonboardingfornewemployees.
- MaintainhighqualitystandardsinthedeliveryofinternalHumanResourcesservices.
- Developstandardoperatingprocedures.
- Monitorandreportmonthlyonrecruitmentmetrics,
- Performmiscellaneousjob-relateddutiesasassigned.

Qualificationsandrequirements

- Experiencerelatedtothedutiesabove,normallyacquiredthroughthecompletionofpost-secondaryeducationinHumanResources,BusinessAdministrationorarelatedfieldandexperiencewithprovidingrecruitmentsupportwithinstructured,agreementbasedenvironments.Candidateswithanequivalentcombinationofeducationandexperiencemaybeconsidered.
- Experienceinprovidingcustomerservicesupporttoemployeesand/orthegeneralpublicviaphone,emailandinperson.




- UnderstandingofgeneralHRproceduresandpracticesincludingbutnotlimitedto:handlingofconfidentialorsensitiveinformation,recruitmentandlabourrelations.
- Superiorcustomerserviceandinterpersonalskillsincludingtheabilitytoeffectivelycommunicateandworkcollaborativelywithawiderangeofindividualsincludingemployees,agencies,externalcontactsandthepublic.
- Excellentorganizationalskillswithattentiontodetailandtheabilitytomanagemultipletasksinademandingenvironment.
- Self-directed,well-organizedandproactiveindividual.
- Abilitytomakeadministrativeandproceduraldecisionsandjudgmentsonsensitive,confidentialissues.
- KnowledgeofrelevantemploymentlegislationincludingAccessibilityforOntarianswithDisabilitiesAct(AODA),EmploymentStandardsandHumanRights.
- Abilitytomaintainaccuracyandworkqualitystandards.
- Abilitytoworkeffectivelyinateamenvironment.
- ExperiencewithMicrosoftOffice(Word,Excel,PowerPoint&Outlook;).
- ExperiencewithHRISsoftwaresuchasJDEdwards,andapplicanttrackingsystemsforrecruitmentwouldbeanasset.
- CHRPorCHRLdesignationisanasset;candidatesactivelypursingcertificationarealsoencouragedtoapply.

Notes

Applicantsarerequiredtodemonstrateintheirapplicationhowtheirqualificationsmatchthosespecifiedabove.Assessmentsbasedonalloftheobjectivesandqualificationslistedabovewillbeapartoftheinterview,writtenand/orpracticaltestandreferencechecking.

Hoursofwork

35hoursperweek,MondaytoFriday,betweenthehoursof8:30a.mand4:30p.m.

HiringProcessTransparency

TheCityofGuelphiscommittedtofairandtransparentrecruitmentpractices.Candidateswhoparticipateinaninterviewforthispositionwillbenotifiedofthehiringdecisionwithin45daysoftheirinterview.Notificationswillbeprovidedinwriting,orthroughtechnology.

CommitmenttoDiversity&Accessibility;

TheCityofGuelphisanequalopportunityemployer.Wecelebratediversityandarecommittedtocreatinganinclusiveworkplacewhereemployeesfeelwelcome,valuedandengaged.Ouremploymentpoliciesstrictlyprohibitallformsofdiscriminationonanyofthegroundsinrelevantlaws.Allemploymentpracticesaresolelybasedonindividualmerit,qualifications,andorganization'sneedsatthetime.InKeepingwiththeOntarioHumanRightsCodeandtheAccessibilityforOntarianswithDisabilitiesAct,wearecommittedtoworkingwithandprovidingreasonableaccommodationforqualifiedindividualsinourjobapplicationprocedures.Ifyouneedanaccommodationinordertoparticipateinthehiringprocess,youmaycontactustomakeyourneedsknowninadvance.

PrivacyNotice

Personalinformationcollectedthroughtherecruitmentprocesswillbeusedsolelytodetermineeligibilityforemployment.Wethankallcandidatesinadvance;however,onlythosebeingconsideredforaninterviewwillbecontacted.

📌 Human Resources Associate (Guelph)
🏢 Owen Sound
📍 Guelph