Customer satisfaction is your top priority. We need your customer service skills to join our sales team! Your main responsibilities will include managing inbound and outbound sales activities, developing assigned customer accounts, qualifying leads, and providing responsive sales and technical support.

On a daily basis, you’ll work closely with several teams, including account managers, customer service, marketing, operations, supply chain, and technical support. Your passion and commitment will make all the difference in our collective success!

In this role, you’ll have the prospect to:

- Manage a dedicated portfolio of accounts in the agricultural and industrial aftermarket, build trusting relationships, and work toward customer retention and sales growth goals




- Respond promptly to incoming inquiries and conduct structured outbound call and email campaigns to develop existing accounts, reactivate inactive customers, and qualify new leads
- Understand customer applications and recommend appropriate products, parts, programs, and business solutions, in collaboration with technical and product specialists
- Prepare and follow up on bids, proposals, price quotes, and promotional offers
- Resolve common customer concerns professionally and elevate complex sales, technical, or service issues to the appropriate partner
- Maintain complete and up-to-date CRM records for accounts, contacts, activities, leads, opportunities, bids, next steps, and results

📌 Internal Sales Representative (Drummondville)
🏢 Soucy Group
📍 Drummondville