How We Work

At Explorer Software, we provide cutting-edge software solutions through our Eclipse ERP and Evolution service management platforms. These tools empower contractors in both the construction and trade/field service sectors to manage their businesses more efficiently, streamline operations, and drive greater profitability. Our software serves a wide range of industries, including heavy civil, highway, specialty, and general contractors. With a focus on real-time data and innovative tools, we help contractors stay ahead in today’s competitive market.

How It’s Going

Explorer Software has been around for decades, but we’ve embraced modern ways of working. Operating as a fully remote team across North America, we’ve expanded our reach, allowing us to hire the best and brightest talent, no matter where they’re located. Our team includes employees from Canada, the U.S., Costa Rica, and México, all working seamlessly together through state-of-the-art collaboration tools. We prioritize long-term success for both our customers and employees, and our continued growth reflects that commitment.

Benefits

We aim to offer benefits that truly support our employees and enhance their lives. Here’s what you can expect at Explorer Software:

RRSP Matching

We help you plan for your future with our RRSP matching program.

Full Health Coverage

Enjoy excellent health, dental, and insurance coverage.

Education Stipend

Boost learning with courses, certifications, and development.

Flexible Benefits

Use benefits for fitness, office gear, or health perks.

High Speed Internet

We cover high-speed internet costs to make it easy for you to stay connected.

Latest Equipment

Get laptops, headsets, and more to excel in your job.

Work From Home

Experience the freedom of remote work for a better work-life balance.

Collaborative Culture

Join a helpful team using cutting-edge virtual tools.

Position Overview

Explorer Software is seeking a knowledgeable and security-focused IT System Administrator to join our fully remote IT team. In this role, you’ll be responsible for the reliability, security, and performance of our cloud and corporate IT infrastructure across a distributed organization operating throughout North America and internationally. You’ll manage Microsoft Azure environments, endpoint security,



identity and access management, and Microsoft 365 collaboration systems — serving as a key technical resource within a team that takes pride in operational excellence and continuous improvement. Reporting to the Director, IT, this is a full-time permanent position suited to a proactive, detail-oriented professional with a security-first mindset and a genuine commitment to internal customer service.

Areas of responsibility include but are not limited to:

- Administer and maintain Microsoft Azure environments, including virtual machines, networking, storage, and identity services, with a focus on scalability, performance, and cost management
- Manage Azure Active Directory, Entra ID, and hybrid identity configurations, including user provisioning, deprovisioning, and licensing
- Monitor system health, performance, and availability across cloud and internal systems, proactively addressing issues as they arise
- Administer and monitor endpoint detection and response platforms (e.g., CrowdStrike) and secure remote access solutions (e.g., Barracuda VPN), implementing MFA, conditional access, and zero-trust principles
- Support vulnerability management, patching, and remediation processes, and assist with incident response investigations and documentation
- Administer Microsoft 365 including Exchange Online, Teams, SharePoint, and OneDrive, managing governance, email security, retention policies, and compliance configurations
- Maintain network infrastructure including firewalls, VPNs, and DNS; support endpoint management solutions such as Intune or comparable MDM platforms
- Oversee system backups, disaster recovery planning, and business continuity processes; provide tier 2 and tier 3 escalation support for complex technical issues
- Maintain clear and accurate system documentation, develop and improve IT policies and procedures, and identify opportunities to automate routine administrative tasks




- Stay current with emerging technologies, security trends, and industry best practices, applying new knowledge to strengthen Explorer’s IT environment

Qualifications and Experience:

- Minimum 3–5 years of hands-on experience in systems administration or IT infrastructure roles

Nice to Have:

‍

- Certifications:‍
- Microsoft Certified: Azure Administrator Associate
- Microsoft 365 Certified: Enterprise Administrator Expert
- Security certifications such as Security , CISSP, or equivalent
‍

- Technical Expertise: Strong Microsoft Azure administration experience
- Strong Microsoft Azure administration experience
- Proficiency with Barracuda VPN or similar secure remote access platforms
- Experience with CrowdStrike or comparable endpoint security solutions
- Advanced Microsoft 365 administration, including Teams governance and security
- Experience with Azure Active Directory and identity management
- Familiarity with Intune, device management, and endpoint configuration
- Knowledge of security frameworks, vulnerability management, and patch management processes
- Understanding of backup strategies and disaster recovery planning
‍

- Soft Skills:
- Solid troubleshooting and analytical skills with the ability to manage multiple priorities
- Clear written and verbal communication with a customer-focused, service-oriented approach

What We Offer

- Remote Work – Always
- Work-from-home with no commute, no fossil fuels, and nogreenhouse gas emissions. Have more time for your family with a better work-life balance. We’ve been fully remote for over a decade and support team members across Canada, the U.S., Costa Rica, and Mexico.

- Competitive Compensation

- Full time, permanent position
- CAD $60,000–$80,000, based on experience

- Excellent Benefits

- ✔️ Dental and vision care
- ✔️ Disability and life insurance
- ✔️ Extended health care and wellness program
- ✔️ Paid time off (vacation sick days)
- ✔️ RRSP matching

- Tech & Tools Provided

- Company laptop, headset, and hardware
- High-speed internet paid for by us
- VOIP communication system

- Inclusive & Flexible Work Culture

- Be part of a supportive, diverse team of talented professionals serving customers across North America and internationally.

📌 IT System Administrator (North Vancouver)
🏢 Explorer Software
📍 North Vancouver