Your Role

Here’s what you will be doing:

- Process routine pension administration transactions, including enrolments, terminations, retirements, beneficiary updates, and transfers.
- Maintain accurate member records within pension administration systems.
- Prepare member correspondence, pension statements, forms, and benefit calculations under supervision.
- Respond to member, employer, and union inquiries by telephone and email professionally and timely.
- Support pension payroll administration and related processing as required.
- Assist with regulatory filings, audits, and compliance activities.
- Organize and maintain electronic and physical plan records.
- Ensure compliance with pension legislation, plan provisions, administrative policies, and service standards.

About You

The company is looking for:
- Post-secondary education in Business Administration, Human Resources, Finance, Mathematics, or a related field.
- Previous office or administrative experience is an asset.
- Experience in pension or benefits administration is an asset but not required.
- Working knowledge of Microsoft Office, particularly Excel.
- Strong analytical and problem-solving skills.
- Excellent attention to detail,



accuracy, and organizational skills.
- Strong customer focus.
- Effective written and verbal communication skills.
- Ability to prioritize work and manage multiple deadlines.
- Commitment to providing exceptional customer service.
- Ability to work independently and collaboratively within a team.

All-star candidates will have:
- Exposure to defined benefit and/or defined contribution pension plans.
- Familiarity with pension administration systems.
- Knowledge of Canadian pension legislation is an asset.

Compensation & Benefits

- Base salary between $53,000 - $60,000 annually.
- Competitive compensation package.
- Extended health care and dental advantages.
- Retirement savings plan with company contributions.
- Health & Wellness offerings.
- Mental health programs and support for employees and their families.
- Assistance for completion of industry designations.

Career Progression

- This position provides foundational experience to progress to roles such as Pension Administrator, Senior Pension Administrator, and Pension Analyst.

📌 Junior Pension Administrator (Canada)
🏢 HTU
📍 Canada