Burlington Hyundai

Junior Service Advisor

Positions: 1 (new) Permanent Full Time

Location: Burlington, On Site

Drive your career forward with Burlington Hyundai — where people, purpose, and performance come together.

Burlington

Hyundai is urgently seeking two Service Advisors to join our Team! Join a Thriving Dealership That’s Redefining the Automotive Experience

Are you a natural connector who thrives in a fast-paced environment and loves helping people? Do you bring energy, professionalism, and a “let’s make it happen” mindset to every interaction?

Burlington

Hyundai is looking for a confident, customer-focused Service Advisors to support our growing Service Department.

Who We Are

We are a family-owned, proudly female-led dealership operated by graduates of the Georgian College Automotive School of Business.

Our mission is simple: drive change and champion equality within the automotive industry.

From the shop floor to the showroom, we foster a culture built on:

Inclusivity and empowerment

Transparent communication

Personalized service

Growth, mentorship, and career advancement

Your voice matters here — and your career can truly flourish.

About the Position

Service Advisors are the heartbeat of our Service Department, creating the kind of standout customer experience that keeps people coming back. You’re the go‑to expert and trusted guide, owning every touchpoint between our customers and the service team. With a sharp eye for detail and a passion for doing things right, you ensure every repair and maintenance job meets customer expectations, vehicle needs, and Hyundai’s high standards.

Duties & Responsibilities

Greet customers in person and by phone with professionalism and care

Create accurate work orders, confirm customer/vehicle info, and obtain signatures

Complete walk‑around inspections with customers

Book and manage service appointments





Provide clear updates, timelines, and estimates throughout the repair process

Support sales of labour, parts, and accessories to meet CSI and dealership goals

Coordinate payment and smooth vehicle pick‑up

Ensure vehicles are cleaned before delivery

Maintain accurate records following privacy and dealership procedures

Explain the Hyundai Canada Survey at pick‑up

Follow up on recommended repairs, no‑shows, and rescheduled appointments

Participate in Hyundai and in‑house training

Build strong, positive customer relationships

Who You Are

Customer-focused and competitive

Strong communicator and team player

Organized, detail‑oriented, and able to problem‑solve

Patient, adaptable, and comfortable in a rapid‑paced environment

SERTI experience is an asset

Why You’ll Love Working With Us

Competitive Salary PLUS Multiple Performance Based‑Bonuses

Company Registered Pension Plan

Two Weeks Vacation to Start!

Extended Health Insurance Benefits

Career Growth and Advancement Opportunities

Supportive, Inclusive, and Modern Team Culture

Ongoing Training and Development Programs

Staff Events, BBQ’s and Food Trucks

Ready to Join a Team That’s Changing the Industry?

If you’re passionate about delivering exceptional customer experiences and want to grow your career in a supportive, forward-thinking environment, we want to hear from you.

Our Commitment to Equity

We are an equal opportunity employer committed to maintaining a diverse and inclusive workforce. Accommodations are available upon request throughout the recruitment process.

Applicants may be subject to a background check and must meet the security criteria designated for the position.

We utilize artificial intelligence (AI) in our recruiting process, including the creation of job postings and pre-screening assessments.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

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