LAN/WAN SME: Incident Resolution & Ops Leader (Mississauga)

25 Sep

HCL Technologies

Mississauga

25 Sep

HCL Technologies

Mississauga

HCL Technologies Limited is seeking a Subject Matter Expert (Support & Ops) to ensure timely resolution of escalated LAN/WAN incidents and maintain strict SLA compliance. This role focuses on effective communication, in-depth analysis, and developing team capabilities to improve operational efficiency.

The expert will mentor team members, validate change orders, and participate in capacity planning for LAN/WAN resources while generating reports for stakeholders.

📌 LAN/WAN SME: Incident Resolution & Ops Leader (Mississauga)
🏢 HCL Technologies
📍 Mississauga

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