Brandt Tractor is actively recruiting a Service Writer in Laval to ensure exceptional customer service and accurate record-keeping within the Service Department.

Your role will be pivotal in enhancing customer experiences.

The Service

Writer at Brandt Tractor Ltd will assist the Service Manager in maintaining timely and accurate reports and service records. You will process work orders, respond to customer inquiries, and help manage inventory and supplies effectively. This role is essential for monitoring customer satisfaction and operational efficiency. Key Responsibilities:

- Handle customer inquiries with accuracy and care
- Keep customers updated on service status
- Manage and track work orders from start to completion
- Maintain the organization of the filing system
- Update customer profiles with relevant equipment data Requirements:
- Proficient in office and basic accounting procedures
- Experience with Microsoft Office applications
- Strong customer service focus and organizational skills
- Ability to multitask effectively in a busy environment
- General mechanical knowledge is beneficial but not necessary Join Brandt Tractor and contribute to enhancing customer satisfaction and operational success in Laval.

📌 Laval Service Writer Position at Brandt
🏢 Brandt Group of Companies
📍 Laval