Drive meaningful insights at EDC as the Lead Manager of Customer Insights. This hybrid role focuses on advanced quantitative research methodologies to influence business strategies. As a senior contributor at EDC, you will lead the quantitative research efforts that underpin customer experience and market insights.

Your impact will be felt across various business functions as you identify key metrics, design research frameworks, and leverage advanced analytics. This position emphasizes your ability to communicate complex ideas clearly to senior stakeholders. Key Responsibilities:

- Shape and prioritize research agenda across business units
- Drive complex research initiatives from design to insights
- Optimize data collection methods and analyze outcomes




- Present insights and recommendations effectively to leadership
- Build partnerships to understand and address stakeholder needs Requirements:
- 7+ years of experience in quantitative research
- Degree in market research, analytics, or social sciences
- Proficient in SPSS and similar tools for data analysis
- Robust storytelling abilities for diverse audiences
- Commitment to high standards in research methodology Champion data-driven strategies at EDC as the Lead Manager of Customer Insights.

📌 Lead Manager, Customer Insights at EDC (Montreal)
🏢 Export Development Canada | Exportation et développement Canada
📍 Montreal