Step into a leadership role at Duliban Insurance as the Personal Lines Service Team Lead in Grimsby, Ontario. Motivate and guide a team to exceed client expectations daily.

This role offers you the opportunity to nurture a high-performing Personal Lines Service team. You will focus on coaching, managing client escalations, and ensuring smooth operational flow. Your contributions will directly impact client satisfaction and team success, fostering a team-oriented environment.

Key Responsibilities: • Coach and support the Personal Lines team of brokers • Enhance client retention and satisfaction metrics • Manage daily office operations and requests • Address and resolve client escalations promptly • Review team performance and provide constructive feedback

Requirements: • RIBO license with minimum 3 years as an Insurance Broker • Excellent leadership and communication skills • Proven ability to manage and coach teams • Attention to detail and strong organizational skills • Initiative in assisting team members where needed

Lead with confidence at Duliban Insurance and impact client satisfaction through exemplary service delivery.

📌 Lead Personal Lines Customer Service Team (Winnipeg)
🏢 Duliban Insurance
📍 Winnipeg