Take charge as a Lead Sales Associate with Roots, linking leadership and operational management to enhance customer engagement and team performance. Drive excellence in retail! As the Lead Sales Associate, you will play a critical role in bridging the leadership team and sales associates at Roots. Bring your 1+ years of luxury retail experience to the forefront as you guide associates in sales tactics and customer service excellence.

Your role includes helping manage day-to-day operations and ensuring that all tasks align with company policies while maintaining a focus on positive customer experiences. Key Responsibilities:

- Influence a customer-first sales setting
- Support management in executing operational plans
- Conduct training and onboarding for new team members
- Coach team members on selling and service practices
- Monitor compliance with company standards and procedures Requirements:
- 1+ years in a retail apparel or luxury environment
- Strong team leadership and motivational skills
- Proven organizational skills and attention to detail
- Ability to work flexible shifts including weekends
- Commitment to creating an exceptional customer experience Lead sales initiatives and foster strong team dynamics for Roots.

📌 Lead Sales Associate Position (Cambridge)
🏢 Roots
📍 Cambridge