Drive innovation at Amazon by leading as a Senior Software Engineer for the CHEX team in Toronto, Ontario. Deliver cutting-edge customer service tools using AI and up-to-date technology. This role places you at the forefront of developing transformative solutions within Amazon's customer service organization.

As a senior engineering leader, you will own the architecture and mentor others while ensuring alignment with best practices. Collaborating with cross-functional partners, you’ll create systems that enhance the efficiency of customer service agents globally. Key Responsibilities:

- Spearhead architecture from Lambda to frontends
- Craft strategies for scalable technical solutions
- Mentor fellow engineers while leading projects
- Engage with Product and Data Science teams
- Deliver quality software consistently in an agile setting Requirements:
- 5+ years of experience in software engineering
- Proven programming skills in relevant languages
- Strong background in systems design and architecture
- Leadership experience as a mentor or tech lead
- Familiarity with Generative AI application development Lead the charge in revolutionizing customer service technology at Amazon with your engineering acumen.

📌 Lead Software Engineer for Amazon CHEX (Toronto)
🏢 Amazon Development Centre Canada ULC
📍 Toronto