Application Deadline

10/09/2026

Address

250 Yonge Street

Job Family Group

Business Management The role of the Manager, BCM is to own the Blue Rewards Business Continuity Management program. The Manager, BCM will update, amend and review all Business Impact Assessments, Business Continuity Plans, Crisis Management Plan, IT Disaster Recovery Plan and associated documentation on an annual basis. The Manager, BCM will liaise will all internal departments and coordinate with BMO counterparts to ensure plans meet business, regulatory and audit requirements.

The Manager, BCM will conduct training and live exercises to test the plans and responses, documenting and resolving identified gaps from each exercise. The role will include Incident Commander responsibilities requiring 24/7 Incident Response and Management for all of Blue Rewards on a rotational basis. The role also includes the Change Manager Role which provides 7.5/5 Change Request (CR) Review, Assessment and Approval of CR's requested for production system implementations, including CERT and Training environments on a rotational basis.

Key elements of the role:

- Strong initiative, forward thinking and creative problem-solving skills
- Ability to communicate effectively and professionally both verbally and in writing, with all levels within BLUE REWARDS
- Solid analytical skills: ability to produce, analyze and provide insights for BCM reports and metrics
- Demonstrates Adaptability and can support and direct others during times of crisis
- Train / educate others on the BCM processes, advocate for collaborative participation
- Participates in Audit and Compliance activities
- Liaises with BMO counterparts to align Blue Rewards plans with BMO regulatory and compliance requirements





Provides support to an assigned business/group regarding Business Continuity Management (BCM) Frameworks. Includes enhancing processes and protocols and providing subject matter expertise and guidance to mitigate risk. Participates in the development, implementation, and maintenance of Business Continuity Planning (BCP) Projects and Recovery Capabilities for the designated jurisdiction and business/group. Works with designated groups to ensure critical processes are in place in the event of a significant business interruption. Ensures Business Continuity Planning/Event Management compliance with internal/external regulatory policies and guidelines. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do. Ensures alignment between values and behaviour that fosters diversity and inclusion. Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures transparent accountability for follow through. Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Attracts, retains, and enables the career development of top talent. Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance. Provides guidance for mid‑size to large enterprise‑wide BCM initiatives and event management incidents.



Acts as a trusted advisor to assigned business/group. Influences and negotiates to achieve business objectives. Recommends and implements solutions based on analysis of issues and implications for the business. Assists in the development of strategic plans. Identifies emerging issues and trends to inform decision‑making. Leads the development, maintenance and management of the LOB Incident Management and Recovery Process. Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. Helps determine business priorities and best sequence for execution of business/group strategy. Develops and maintains effective relationships with internal & external stakeholders to execute work and fulfill service delivery expectations. Represents business/group on jurisdictional / enterprise response, recovery and status team in the event of a business interruption incident. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Manages databases and provides support for analysis, forecasting and/or data visualization, ensuring adherence with data governance standards. Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards. Monitors and tracks performance, and addresses any issues. Designs and produces regular and ad‑hoc reports, and dashboards. Ensures quarterly reporting deliverables and participates in the presentation of results and trend reporting for management review. Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and susta

📌 Manager, BCM (Toronto)
🏢 BMO
📍 Toronto