Join SinglePoint as a Manager of Client Services in Toronto, ON, focused on enhancing client relationships in collections and recovery. Enjoy a hybrid work environment that fosters growth. In this role, you will oversee a Client Services team, utilizing your expertise in account management obtained over 5 years.

Your primary focus is client satisfaction and operational excellence. Regular business reviews will allow you to strengthen ties and identify opportunities for service enhancement, ensuring our clients receive top-notch support. Key Responsibilities:

- Build trust as primary contact for recovery clients
- Conduct business reviews and service assessments
- Engage with internal teams for seamless service
- Monitor trends and suggest service improvements
- Keep comprehensive records in CRM systems Requirements:
- 5+ years in client management or account management
- Solid communication and relationship skills
- Experience in collections recovery or BPO
- Proficient in Microsoft Office and CRM platforms
- Bachelor’s degree or equivalent Become a pivotal part of our client services team, driving growth and satisfaction at SinglePoint.

📌 Manager of Client Services - Hybrid Role (Toronto)
🏢 SinglePoint Group International
📍 Toronto