Overview

At St Paul’s Neurology Associates, we are dedicated to providing exceptional neurological care to our patients. Our team of 3 skilled physicians and medical professionals work together to deliver comprehensive, patient-centered treatment in a supportive and efficient environment. We are seeking an experienced and motivated Medical Office Assistant to join our dynamic team.

The Medical Office Assistant will play a crucial role in ensuring the smooth and efficient operation of our neurology practice. This individual will be responsible for managing administrative tasks, and optimizing office processes to enhance patient care and satisfaction.

Duties

- Greet patients warmly upon arrival, ensuring a positive first impression and efficient check-in process
- Support front desk operations by managing appointment scheduling, cancellations, and rescheduling efficiently
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages promptly
- Utilize medical office software systems (Cerner and Arya preferred) for scheduling, billing, and record-keeping.
- Assist with administrative tasks such as filing, data entry, and processing paperwork related to patient visits and billing.
- Coordinate with physicians and medical staff to streamline patient care processes.
- Collaborate with external clinics operating within the hospital and service providers.
- Prepare exam rooms, update patient information, and facilitate smooth clinic flow
- Handle insurance verifications, appointment confirmations, and follow-up communications with patients

Requirements





- Proven experience working Medical Office Assistant or similar role that exemplifies efficiency and multitasking abilities
- Strong knowledge of medical terminology to accurately interpret clinical information
- Experience using electronic health record systems such as Arya and Cerner for documentation and record keeping is a must
- Excellent office experience with proficiency in managing multi-line phone systems and front desk responsibilities
- Ability to communicate clearly with patients while maintaining professionalism and confidentiality at all times
- Demonstrated organizational skills to handle multiple tasks efficiently in a busy environment
- Prior experience working with medical software platform is highly desirable

What we offer

- Competitive salary
- Opportunities for professional development and growth
- A supportive and collaborative work environment.
- The chance to make a positive impact on patient care and practice efficiency.

APPLICATION DEADLINE: September 30, 2026 START DATE: As soon as available

Join us to be part of a dedicated team committed to providing outstanding healthcare services. We value energetic professionals who thrive on helping others and are eager to contribute their administrative expertise in a supportive environment. All positions are paid roles that recognize your vital contribution to our healthcare mission.

We look forward to welcoming you to our team!

Pay: From $22.00 per hour

Expected hours: 40.0 per week

Benefits

- Adaptable schedule
- Paid time off

Experience:
- Medical office: 2 years (required)

Work Location: In person

📌 Medical Office Assistant (Vancouver)
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