Job Overview

We are seeking a dedicated and organized Medical Office Assistant to join our healthcare team. The ideal candidate will provide exceptional front desk support, manage electronic medical records, and assist with administrative tasks to ensure smooth clinic operations. This role is perfect for individuals with experience in medical settings who are proficient in office technology and possess excellent communication skills. A strong understanding of medical terminology and multi-line phone systems will be highly valued.

The Medical Office

Assistant plays a vital role in delivering quality patient care through efficient administrative support.

Responsibilities

- Greet patients and visitors professionally at the front desk, ensuring a welcoming environment
- Schedule appointments and manage patient flow using electronic medical records systems such as HealthQuest.
- Verify patient information, insurance details, and update records accurately
- Answer multi-line phone systems promptly and handle patient inquiries effectively
- Assist with check-in and check-out procedures, including collecting co-pays and providing necessary forms
- Maintain organized and up-to-date medical documentation in compliance with privacy regulations
- Support clinical staff with administrative tasks as needed, including filing, faxing,



and scanning documents
- Ensure the reception area remains clean, organized, and professional at all times

Experience

- Prior experience as a Medical Office Assistant is preferred
- Proficiency with electronic medical records (EMR/EHR) systems such as HealthQuest is highly desirable
- Robust knowledge of medical terminology relevant to healthcare settings
- Demonstrated experience managing multi-line phone systems in a busy office environment
- Office experience involving administrative duties, appointment scheduling, and front desk operations is essentiawork within a supportive healthcare environment where your organizational skills and attention to detail will directly contribute to patient satisfaction and clinic efficiency.
- Ensure vital signs including height weight blood pressure is complete before rooming the patient.

This position offers an opportunity to work in a fast-paced, patient-focused healthcare environment where you will play a key role in supporting both clinical and administrative operations. This role is ideal for someone who is detail-oriented, compassionate and looking to grow within the medical field.

Pay: $17.00-$19.00 per hour

Benefits

- Extended health care
- Vision care

Work Location: In person

📌 Medical Office Assistant (Edmonton)
🏢 Ideal Medical Center
📍 Edmonton