Join Our Team as a Medical Office Assistant at CityMed Medical Clinic

Are you an experienced Medical Office Assistant (MOA) looking for a new opportunity? CityMed Medical Clinic in White Rock, BC, is seeking a dedicated, organized, patient-focused individual to join our growing team.

As an MOA, you will play an important role in supporting our physicians, assisting patients, and helping ensure the clinic operates efficiently throughout the day.

Key Responsibilities: Patient Reception and Administrative Duties

- Greet and check in patients in a professional and welcoming manner
- Answer incoming phone calls and respond to patient inquiries
- Book, confirm, reschedule, and manage patient appointments
- Process payments and provide receipts when required
- Coordinate patient flow and communicate with physicians and clinic staff
- Perform general reception and administrative duties

Managing Medical Records and MedAccess EMR

Experience with MedAccess EMR is strongly preferred.

Responsibilities include

- Booking and managing appointments through MedAccess
- Updating and maintaining accurate patient demographic information
- Managing electronic patient records
- Scanning and uploading documents into patient charts
- Processing incoming and outgoing faxes
- Managing referrals, reports, and physician correspondence
- Assisting with billing and related administrative tasks
- Maintaining accurate and confidential medical documentation

Supporting Physicians and Patients

You will work closely with physicians and other clinic staff to support efficient patient care.

This includes

- Preparing examination rooms as required
- Assisting physicians with administrative tasks
- Communicating instructions and information to patients
- Following up on referrals, investigations, and documentation when directed
- Addressing patient questions and concerns professionally
- Helping maintain an organized and efficient clinical environment

Patient Service





Providing excellent patient service is an important part of this position. We are looking for someone compassionate, professional, and able to communicate effectively with patients from diverse backgrounds.

You should be comfortable working in a busy, fast-paced medical clinic while remaining calm, organized, and courteous.

Qualifications The ideal candidate will have:

- Minimum 1–2 years of Medical Office Assistant experience
- Experience working with MedAccess EMR strongly preferred
- Previous experience in a medical clinic or physician's office
- Strong verbal and written English communication skills
- Excellent organizational and multitasking abilities
- Robust computer and administrative skills
- Ability to work independently and as part of a team
- Ability to maintain patient confidentiality and professionalism
- Strong attention to detail and accuracy

Who We Are Looking For

We are seeking someone who is:

- Reliable and dependable
- Energetic and motivated
- Friendly and professional
- Comfortable working in a fast-paced environment
- Eager to learn and take initiative
- Patient-focused and compassionate
- Able to work effectively with physicians, staff, and patients

Position Details

Location: CityMed Medical Clinic – White Rock, BC

Work Location: In person

Job Types: Full-time, Part-time

Schedule: Day shifts with potential weekend availability

Experience

- Medical office experience: 2 years preferred
- EMR experience: 2 years preferred
- MedAccess experience: Preferred

Language
- English: Required

Join the CityMed Team

At CityMed Medical Clinic, we are committed to providing accessible, efficient, and high-quality medical care to our community.

If you are an experienced Medical Office Assistant who enjoys working with patients and physicians and thrives in a busy clinical workplace, we would be pleased to hear from you.

Apply today to join the CityMed Medical Clinic team in White Rock, BC.

Pay: $18.25-$22.00 per hour

Expected hours: 35.0 – 40.0 per week

Work Location: In person

📌 Medical Office Assistant (MOA) (White Rock)
🏢 CityMed Pharmacy
📍 White Rock