About Us The Mount Dennis Weston Health Centre is a busy family practice providing primary health care to our culturally and socioeconomically diverse community in the north west of Toronto. Our 11 physicians are affiliated with the Humber River Family Health Team which, under separate management, provides team-based care to our patients through nurse practitioners, registered nurses, social workers, dieticians, chiropodists, and a pharmacist.

We are seeking a friendly, organized, and reliable part-time Medical Office Assistant to support our physicians, staff, and patients in a rapid-paced clinical environment.

Responsibilities

- Be the first point of contact for patients and other callers to the clinic, answering phones in an efficient, professional, and timely manner during busy morning hours.
- Review voicemails or other urgent messages to ensure patient communication and response is timely.
- Schedule, confirm, and manage patient appointments using the OSCAR Pro EMR system.
- Respond to patient inquiries and direct requests appropriately to staff or physicians.
- Maintain accurate patient records while ensuring confidentiality and privacy standards are met.
- Support clinic workflow and patient flow to ensure timely support of patient requests for appointments and follow up.
- Provide occasional clinical runner support, including rooming patients, obtaining vital signs, and taking basic patient measurements when needed.
- Perform other related duties as assigned by the Clinic Manager.

Qualifications





- Education/diploma in medical office administration.
- 1-year medical office experience.
- Previous experience in medical reception / telephone services in a Family Practice or Primary Care setting is an asset.
- Previous experience as a medical runner for multiple doctors is an asset.
- Experience with OSCAR Pro EMR is an asset.
- Excellent verbal and written English communication skills.
- Strong computer, telephone, and administrative skills.
- Proven ability to work efficiently and independently.
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
- Ability to maintain professionalism, confidentiality, and privacy at all times.

What We're Looking For The ideal candidate has an excellent phone manner with patients and other callers. The candidate is professional, compassionate, and patient-focused, with the ability to balance administrative responsibilities with occasional patient support duties. They thrive in a collaborative team environment and are committed to providing outstanding service to patients and healthcare providers alike. In person hours are 8AM to 12PM Monday to Friday.

Additional hours may be available to provide absence or holiday coverage.

To apply, please submit your resume along with a brief summary of your relevant medical office experience.

Pay: From $18.00 per hour

Expected hours: 20.0 – 25.0 per week

Work Location: In person

📌 Medical Office Assistant (Part-time) (Toronto)
🏢 Mount Dennis Medical Group
📍 Toronto