Overview

Join our dynamic, Almaguin Highlands Family Health Team, as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate appointments, and ensure a smooth flow of communication within the medical office. Your enthusiasm and attention to detail will help create a welcoming environment while supporting the clinical team with administrative excellence.

This paid position offers an exciting opportunity to develop your skills in a fast-paced, patient-centered setting.

Primary Duties include, but are not limited to:

· Greeting all visitors and patients in a professional manner

· Introducing visitors and patients to the appropriate staff member

· Manage the patient waiting area

· Answering all phone calls and directing calls or taking messages

· Scheduling appointments

· Using the Electronic Medical Record

· Filing, copying, scanning and faxing

· Opening, sorting, scanning and routing incoming mail, faxes and deliveries

· Reporting results to patients as directed by Physicians & NPs

· Maintaining patient confidentiality

· Tracking referrals for patients/calls with appointments/and tracking Consult Letters

Skills and Knowledge Requirements





· Works well under pressure

· Exceptional organizational and administrative skills

· Excellent interpersonal and communication skills

· Robust problem-solving skills

· High degree of accuracy and attention to detail

· Able to work both independently and with a team

· Able to prioritize and manage time effectively

· Able to exercise valuable judgment

· Excellent computer skills including but not limited to Microsoft Office – electronic medical record experience considered an asset

Education and Specific Job Requirements

· Post secondary diploma or degree in office or business administration and/or completion of a course in medical office management

Relevant Experience

· Experience in a healthcare related situation – 1-2 years progressive experience

· Experience in an administrative office environment

· Proficiency in use of computers and various software applications

Hours of Work

· The offices are open between 8:30 and 4:30pm, Monday to Friday, with some evening coverage.

Compensation

· $22.84 per hour

· HOOPP pension plan

· Comprehensive health benefit plan

Pay: From $44,538.00 per year

Benefits

- Extended health care

Work Location: In person

📌 Medical Receptionist (Burk's Falls)
🏢 Almaguin Highlands Family Health Team
📍 Burk's Falls