Lead the Member Education team at Manulife, combining team development and client management to enhance member experiences with national retirement plans in a hybrid working model. As a critical part of our organization, you will guide communication consultants while managing your own portfolio of national clients. This role emphasizes strategic leadership and hands-on coaching, aimed at improving member engagement and driving results through effective education strategies.

Your insights will be vital in shaping the member experience across our retirement plans. Key Responsibilities:

- Mentor communication consultants while managing client portfolios
- Develop explicit education strategies based on client objectives
- Optimize onboarding and member engagement processes




- Execute projects ensuring timely results and quality
- Support large-case RFPs and presentations for business growth Requirements:
- Strong leadership capabilities focused on team inspiration
- Exceptional communication and relationship-building skills
- Experience in delivering presentations to senior stakeholders
- Proven project management experience under tight deadlines
- Knowledge in retirement products; RPA designation aimed for Empower engagement and education within Manulife's retirement plans as a leader in member education.

📌 Member Education Consultant Team Manager (Toronto)
🏢 Manulife Financial
📍 Toronto