Act as a key advocate for patients as a Nursing Specialist in Patient Relations at The Ottawa Hospital. Your frontline work will involve empathetic engagement and effective problem-solving. This role requires a University Degree in Nursing or its equivalent and a solid foundation with over 5 years in a healthcare workplace.

You must navigate the complexities of health risk management and legislation while ensuring patients feel heard and supported. Seasoned interpersonal skills and mediation abilities will be critical to your success. Key Responsibilities:

- Facilitate resolution of patient concerns
- Empower patients through guidance on healthcare rights
- Analyze patient feedback for continuous improvement
- Collaborate with healthcare professionals for optimal solutions
- Provide coaching for conflict resolution Requirements:
- University Degree in Nursing or equivalent
- Active registration with health professionals
- At least 5 years of experience in a healthcare setting
- Strong oral and written communication skills
- Eligibility to work in Canada Bring your expertise in nursing and healthcare to shape positive patient interactions and experiences.

📌 Nursing Specialist in Patient Relations (Ottawa)
🏢 The Ottawa Hospital
📍 Ottawa