Job Overview

We are seeking a dynamic and friendly Part time Office Administrative Assistant/Patient Service Representative to join our healthcare team. This vital role combines front desk responsibilities with administrative support, ensuring smooth daily operations and exceptional patient experiences. As a key point of contact, you will manage patient interactions, handle administrative tasks efficiently, and support the overall functioning of the medical or dental office.

Your energetic approach and attention to detail will help foster a welcoming environment for patients and staff alike.

Responsibilities

- Greet patients and visitors warmly, providing excellent customer service at the front desk.
- Manage multi-line phone systems, directing calls accurately and professionally.
- Schedule appointments, confirm patient visits, and update patient records using electronic medical records (EMR) systems such as Epic or Dentrix.
- Collect patient information, verify insurance details, and process payments in compliance with office policies.
- Maintain organized files and documentation related to patient care and administrative activities.
- Assist with check-in/check-out procedures,



ensuring all necessary forms are completed correctly.
- Support office operations by managing incoming correspondence, handling inventory supplies, and coordinating with clinical staff as needed.

Skills

- Proficiency with electronic medical records (EMR) systems such as Epic or Dentrix.
- Strong knowledge of medical terminology relevant to healthcare settings.
- Previous experience as a dental receptionist or in a medical office environment is highly desirable.
- Excellent communication skills for managing front desk interactions and multi-line phone systems.
- Demonstrated administrative experience in busy office environments, including data entry and record keeping.
- Ability to multitask efficiently while maintaining a positive attitude under pressure.
- Familiarity with office equipment and software applications related to healthcare administration.

Join us in delivering outstanding patient care through energetic service and meticulous administrative support! Pay: $18.00-$32.00 per hour

Benefits

- Dental care
- Extended health care
- On-site parking
- Paid time off

Work Location: In person

📌 Office Administrative Assistant/Patient Service Representative - Part-time (Mississauga)
🏢 Heritage Dental Centre
📍 Mississauga