Job Summary:

We are looking for an organized, reliable, and friendly Office Administrator to support the daily operations of our sign-making business. The ideal candidate will be comfortable communicating with customers, handling administrative and financial tasks, and coordinating with the production team to help ensure orders are completed accurately and on time.

Key Responsibilities:

- Answer and direct incoming phone calls, emails, and customer inquiries
- Greet customers and provide friendly, skilled customer service
- Prepare quotes, invoices, receipts, and customer orders
- Process payments and maintain accurate payment records
- Follow up with customers regarding quotes, approvals, payments, and order status
- Enter and maintain customer and order information in company records
- Coordinate customer orders with the design and production team
- Track orders and help ensure deadlines and pickup/install dates are communicated
- Open, sort, and organize incoming mail and correspondence
- Assist with accounts payable and accounts receivable,



including bills and outstanding invoices
- Maintain organized electronic and physical files
- Order office supplies and assist with inventory when required
- Schedule appointments, installations, pickups, or deliveries as needed
- Perform general administrative duties such as scanning, filing, printing, and data entry
- Maintain confidentiality of customer and company information
- Help keep the front office organized and running smoothly

Qualifications: Previous office administration, receptionist, or customer-service experience is preferred. The candidate should have strong communication and organizational skills, attention to detail, basic computer skills (Microsoft Office/email), and the ability to multitask in a busy environment. Experience with invoicing, bookkeeping software, or a print/sign business would be an asset. Pay: $18.00-$22.00 per hour

Work Location: In person

📌 Office Administrator (Scarborough)
🏢 Signs Maker
📍 Scarborough