Provide exceptional phone support as a Phone Support Representative at UCCU, ensuring all member inquiries are handled with professionalism and care. This role focuses on identifying needs and resolving issues effectively. In this vital position, you will perform a variety of member services, from processing transactions to maintaining account details.

Your ability to communicate clearly and understand credit union services will drive member satisfaction and uphold UCCU’s reputation in the market. Key Responsibilities:

- Serve members by listening and addressing their needs
- Recommend relevant UCCU services and products
- Conduct account changes and maintenance
- Process transactions accurately and efficiently
- Implement security measures to protect member information Requirements:
- High school diploma or equivalent necessary
- Knowledge of credit union procedures and services
- Solid math skills and attention to detail
- Effective communicator with members and teammates
- Previous service experience is advantageous Provide outstanding support and service at UCCU, where every interaction counts towards building lasting relationships.

📌 Phone Support Representative – UCCU (Saanich)
🏢 Love Where You Work
📍 Saanich