Become a Power & Customer Care Specialist at Util-Assist! This hybrid role focuses on delivering exceptional utility service during a 1-year contract, navigating customer inquiries and outage management. In this position on the PowerAssist team, you'll engage directly with customers to resolve billing concerns and communicate about power outages.

If you are detail-oriented and possess impressive multitasking and communication expertise, this opportunity is perfect for you to make a tangible impact. Key Responsibilities:

- Respond professionally to utility customer inquiries
- Provide status updates on power outage restorations
- Facilitate customer reconnections and direct concerns
- Assist in processing billing and account changes
- Support financial aid applications and outstanding collections Requirements:
- 3-5 years in customer service or contact centers
- Understanding of electrical billing and outage management
- Advanced verbal and written communication skills
- Ability to work flexible hours in a 24/7 workplace
- Experience in both voice and digital customer interactions Help shape customer care experiences and ensure operational security as part of Util-Assist's dedicated team.

📌 Power & Customer Care Specialist Hybrid Role (Canada)
🏢 Util-Assist
📍 Canada