Programs Administrative Assistant

Part-Time Contract

About Rise

Empowering People. Launching Ideas.

Rise is a Canadian not-for-profit that empowers individuals experiencing mental health, substance use and other addiction-related challenges to transform their lives through entrepreneurship.

We invest in people and their potential nationwide. Through training, business advising, mentorship and other tailored supports, Rise enables individuals to learn the skills and access the capital they need to build a small business for meaningful employment, economic empowerment and personal well-being.

Since 2010, with the support of 675 volunteers, Rise has empowered 6,000+ people as entrepreneurs, strengthening communities across Canada. Rise has disbursed 1,000+ loans totalling over $4.4 million.

Learn more at risehelps.ca.

Your Opportunity

Are you organized, detail-oriented and looking for an opportunity to contribute to meaningful, purpose-driven work?

Rise is looking for a part-time Programs Administrative Assistant to provide administrative and operational support across our programs and help ensure clients have a positive experience as they move through their entrepreneurial journey.

This is a great opportunity for someone who enjoys staying organized, communicating with people, working with systems and data, and supporting a busy team.

Key Areas of ResponsibilityClient & Program Support | 40%

- Respond to general inquiries from potential clients, partners and other interested parties by email or phone, and refer them to the appropriate department where necessary.
- Coordinate general information sessions for new applicants, including scheduling, adjusting email templates, recording attendance and sending post-session emails.
- Coordinate workshops and bootcamps, including scheduling in Zoom, adjusting email templates, recording attendance,



sending pre-session reminder emails and post-session emails, and processing feedback forms.
- Ensure information is accurately recorded and updated in Salesforce.

Loan Administration & Repayment Support | 35%
- Respond to inquiries from loan recipients and create and assign tasks to the loan administrator.
- Support loan repayment, including following up with clients on missed payments.

Program Operations | 25%
- Support the preparation and maintenance of program documents, presentations and PDF materials.
- Provide administrative and operational support to the Programs team as needed.
- Contribute to projects and other tasks to improve processes and support the day-to-day operations of the program.

What We’re Looking For
- Previous experience in an administrative, customer service, program support or similar role.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines.
- Strong written and verbal communication skills, with the ability to communicate professionally and warmly with clients and colleagues.
- Comfortable using technology, including email, Zoom, Excel spreadsheets and Salesforce CRM.
- Ability to accurately enter, update and maintain information and records.
- Robust follow-through and the ability to work independently while knowing when to ask questions or seek support.
- Ability to work collaboratively as part of a team and contribute to a positive, supportive work environment.




- Demonstrated interest in Rise’s mission and commitment to supporting entrepreneurs who may experience barriers to traditional financing and employment opportunities.

Assets
- Experience working in a nonprofit, community-based or client-serving organization.
- Experience working with individuals with lived experience of mental health and/or addiction challenges.
- Experience using Salesforce.
- Experience coordinating online workshops.
- Bilingual in English and French.

What We Offer
- A chance to do meaningful, purpose-driven work.
- A high-trust and high-responsibility workplace where your ideas and initiative are welcomed.
- A flexible hybrid work structure in the GTA, with two days per week in-office.

Compensation The total compensation for the contract is $9,984, based on a two-day workweek at $384 per week.

Our Commitment to Equity

Rise is committed to employment equity and diversity in the workplace. We actively seek racialized and Indigenous persons, people with disabilities, including people who have experienced mental health and addiction challenges, and additional diverse identities for our team.

How to Apply

Please send your resume and cover letter by October 7, 2026 to [email protected].

Please include “Programs Administrative Assistant” and your name in the subject line.

We will not be using AI to screen applications.

While we thank all applicants for their interest, only those selected for interviews will be contacted.

All applicants are advised that, where needed, accommodation for disabilities will be provided upon request. This includes accommodation throughout the recruitment process.

Location: Hybrid, GTA

Schedule: Part-time, two days per week

Application Deadline: October 7, 2026

Pay: $9,984.00 per year

Work Location: Hybrid remote in Toronto, ON (Toronto District)

📌 Programs Administrative Assistant (Toronto)
🏢 Rise Helps
📍 Toronto