Come be the welcoming face of Tooth Room!

Some of the best dental visits begin before a patient reaches the chair, with a warm hello, a calm answer, and someone who keeps the day running smoothly. We’re a small, growing practice in Newmarket, and our dentist, assistant, and front desk work closely as a team. We’re looking for a thoughtful, organized person who enjoys helping people feel at ease and takes pride in following through on the details.

As our receptionist, you’ll be a friendly first point of contact for patients and an important part of keeping each day on track. You’ll take ownership of the front desk, coordinate scheduling and insurance workflows, and work directly with the dentist and dental assistant. Confidence with computer systems and fast, accurate typing will make the day’s records, appointments, and insurance tasks easier to manage.

How you’ll help our patients and team

- Welcome patients and handle check-in, check-out, phone calls, and email with warmth and professionalism.
- Keep the schedule running smoothly by booking appointments, confirming visits, filling cancellations, and following up on recalls.
- Obtain and carefully document dental insurance breakdowns and coverage details.
- Prepare estimates and predeterminations, submit EDI claims, review EOBs, coordinate benefits, and follow unresolved or rejected claims through to resolution.
- Enter insurance and patient payments accurately, reconcile account activity, collect patient balances, and follow outstanding accounts receivable.
- Explain treatment estimates, insurance limitations, and payment options clearly and calmly.
- Maintain accurate patient and financial records in Akitu One and keep the reception area and administrative workflows organized.
- Stay in close communication with the dentist and assistant so each patient has a smooth, well-coordinated experience.

You may be a great fit if you bring

- At least one year of hands-on experience in a Canadian dental office is preferred




- Practical knowledge of Canadian dental insurance, including benefit verification and breakdowns, EDI claims, predeterminations, EOBs, coordination of benefits, and claim follow-up
- Experience with dental scheduling, treatment estimates, payment posting, patient balances, and accounts receivable
- Careful attention to detail, good note-taking habits, and dependable follow-through.
- A calm, confident way of communicating with patients, insurers, and teammates
- The ability to work independently at the front desk while staying connected with the clinical team
- Comfort with computer systems and quick, accurate typing
- Reliable availability for the listed shifts, including Saturdays and Sundays

Helpful extras

- Previous experience in an Ontario dental practice
- Experience with Akitu One
- Familiarity with the Canadian Dental Care Plan (CDCP)
- A dental administration certificate or diploma

Your schedule

- Monday: 10:00 a.m.–6:00 p.m.
- Tuesday: Off
- Wednesday: 10:00 a.m.–6:00 p.m., starting October 21, 2026
- Thursday: 10:00 a.m.–6:00 p.m.
- Friday: 10:00 a.m.–6:00 p.m.
- Saturday: 10:00 a.m.–6:00 p.m.
- Sunday: 10:00 a.m.–4:00 p.m.

What we offer

- Permanent, full-time employment.
- A consistent weekly schedule with Tuesday off.
- A supportive, respectful working relationship with the owner-dentist and dental assistant.
- Free on-site parking.
- The opportunity to make a visible contribution as our practice grows.

If you like helping people feel welcome and keeping a busy front desk organized, we’d be glad to hear from you. Pay: $20.00-$25.00 per hour

Benefits

- On-site parking

Ability to commute/relocate:
- Newmarket, ON L3Y 2N4: reliably commute or plan to relocate before starting work (required)

Application question(s):
- Are you available to work every listed shift, including Saturdays and Sundays and the Wednesday 10:00 a.m.–6:00 p.m. shift starting October 21, 2026? Please note any restrictions.

Experience:
- Canadian dental office: 1 year (preferred)

Work Location: In person

📌 Reception (Newmarket)
🏢 Tooth Room Dental
📍 Newmarket