The Property Manager is responsible for the full oversight of a defined territory of residential properties, including condos, townhouses, semi-detached and detatched homes. The Property Manager oversees management, leasing, maintenance, tenant relations, and owner communication, ensuring the portfolio operates smoothly and aligns with Residential Leasing Group’s core values. All new properties are onboarded under direction from the Broker and Director of Property Management.
Primary Responsibilities
Property Management
- Manage daily operations of all properties within the assigned territory.
- Serve as primary contact for tenants, owners, building managers, and related stakeholders.
- Coordinate property and management onboarding.
- Arrange or verify inventory completion for furnished and unfurnished units.
- Maintain accurate property and client information on databases.
- Assist with vacant property inspections and obligations.
- Collaborate with adminstrative and leasing team for listings, signage and promotional materials.
- Generate and monitor work orders for repairs, improvements, and maintenance.
- Schedule and coordinate property maintenance, including preventative and emergency work.
- Keep tenant and owner insurance information updated and on file.
On-Call Duties
- Participate in rotating on-call schedule, covering all emergency calls outside office hours.
- Monitor and respond promptly to emergencies and urgent tenant or maintenance issues.
Qualifications & Skills
- Valid Property Management license with the Real Estate Council of Alberta (RECA).
- Proven experience managing diverse residential portfolios.
- Solid customer service, negotiation, and conflict resolution skills.
- Excellent organizational and communication skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Knowledge of Residential Tenancy Act and industry best practices.
- Proficiency with property management software and databases.
Job Type: Full-time
Benefits
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Application question(s):
- Do you have experience using Propertyware or other property management software?