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Retail Store Manager — Community Builder & Experience Lead

Are you energized by people, events, and building a thriving local scene? We’re looking for a pumped-up Retail Store Manager to run our Moncton location, turn the store into a neighborhood hub, and lead a team that brings our brand to life.

What You'll Own The Store Manager is the dynamic leader responsible for all aspects of the Moncton store's performance, team development, and community presence.

Community & Experience Leadership

- Be the go-to event champion: plan and run Tuesday Talks, community shop nights, product launches, Special Event Saturdays, and seasonal activations that excite the neighborhood.
- Make the store feel unmistakably ours — on-brand, warm, and adventurous — and a place customers love to return to.
- Drive sales and growth by creating memorable in-store experiences, nudging our social presence, and turning casual visitors into loyal community members.
- Own our local social presence: help schedule engaging posts and video content and ensure fast, friendly responses to customers online.

Team Leadership & Development

- Lead, coach, and inspire your team — recruit, train, mentor, and run performance conversations that help people grow.

Operations & Business Planning

- Keep daily operations smooth: visual standards, inventory control, admin and compliance, loss prevention, and health & safety.
- Partner with cross-functional teams (marketing, buying, merchandising, HR) to execute business plans, promotions, and seasonal rollouts.
- Track trends and performance: report on sales, customer feedback, inventory, and ideas to win more market share.




- Manage the Moncton store and support leadership and the President with ad-hoc projects as needed.

What Success Looks Like

- A busy, welcoming store that reflects our values — Adventure, Nature & Growth — and elevates life’s adventures through authentic experiences.
- Strong sales and profitability, consistent traffic growth, and a rising reputation in the community.
- A motivated team who know product, deliver excellent service, and run events that people talk about.
- Smooth operations with low shrink, accurate inventory, and timely compliance with policies and safety standards.

Who You Are

- Results-driven and customer-obsessed, with a knack for event planning and community-building.
- A natural leader who loves coaching people and elevating team performance.
- Organized and hands-on with operations, inventory, and retail metrics.
- Passionate about our brand values and excited to create authentic experiences that connect people to nature, adventure, and growth.

If you’re ready to run a store that’s more than a shop — a local hub, an event space, and a place people feel at home — we want you. Apply and bring the energy.

A Few Practical Things

- Full time: minimum 40 hours/week. Expect some evenings (Thurs/Fri) and Saturdays (typically 2 out of 4 per month; Saturdays are our busiest).
- Time Off: December is blackout for time off.

Pay: $22.00-$25.00 per hour Expected hours: 40.0 per week

Benefits

- Casual dress
- Store discount

Ability to commute/relocate:
- Halifax, NS: reliably commute or plan to relocate before starting work (preferred)

Experience:
- Retail management: 1 year (preferred)

Work Location: In person

📌 Retail Store Manager — Community Builder & Experience Lead (Halifax Regional Municipality)
🏢 Trail Shop
📍 Halifax Regional Municipality