Become a Guest Service Specialist at Sandman Hotel Group, where your people skills shine! This role combines hospitality expertise with customer care to create memorable guest experiences. This position offers a unique chance to be the first point of contact at Sandman Hotel Group.

You will check guests in and out, attend to their needs, and manage front desk operations efficiently. Your ability to resolve issues and provide exceptional service will directly enhance guest satisfaction. Key Responsibilities:

- Greet guests warmly upon arrival and departure
- Provide luggage assistance and arrange transport for guests
- Handle inquiries via phone and email professionally
- Process reservations, payments, and billing accurately
- Print and update all relevant guest and hotel status reports Requirements:
- Preferred completion of an apprenticeship in hospitality
- Minimum of 1 year front desk experience
- Excellent customer service and accounting knowledge
- Effective oral and written communication skills
- High proficiency with Opera/Opera Cloud Join us at Sandman Hotel Group to enhance your hospitality career and make a difference in guest experiences.

📌 Sandman Hotel Group Guest Service Specialist (Edmonton)
🏢 Sandman Hotel Group
📍 Edmonton