Join Scotiabank as a Senior Director of Customer Loyalty in Toronto, Ontario to innovate loyalty acquisition efforts that significantly enhance customer relationships. Your leadership will foster breakthrough strategies in loyalty growth. In this influential role, you will develop and execute the loyalty acquisition strategy to improve membership and product adoption.

You will identify and seize growth opportunities, leading campaigns that focus on customer retention and value. Collaboration with diverse teams will be essential to ensure we meet our strategic objectives... Key Responsibilities:

- Outline and implement loyalty acquisition strategies
- Lead the development of marketing and customer activation initiatives




- Monitor and manage performance indicators for growth
- Collaborate with Product and Marketing for integrated strategies
- Cultivate robust relationships with stakeholders Requirements:
- Bachelor’s degree in business or a similar field
- 7+ years in loyalty programs or strategic roles
- Proven experience in go-to-market strategy development
- Background in financial analysis and customer engagement
- MBA or equivalent graduate degree preferred Make a meaningful impact on customer loyalty with Scotiabank and lead the future of customer engagement.

📌 Senior Director of Customer Loyalty at Scotiabank (Toronto)
🏢 Scotiabank
📍 Toronto