Brandt has an opportunity for an exceptional individual to join our Hamilton team as a Service Writer. This role is offered on a 12-month fixed-term contract.
What We Offer
Ongoing training and development
Base Salary and Monthly Incentives A supportive and collaborative team environment
Career advancement opportunities within a global company
Employee Assistance Program (EAP)
About the Role
Reporting to the Service Manager, you will provide administrative support to the Service Department and help keep daily operations running smoothly.
Key responsibilities include
Responding to customer and internal service enquiries
Creating and managing service work orders from start to finish
Maintaining accurate service records and department documentation
Updating customer and equipment information within company systems
Assisting with service reporting and departmental administration
Processing warranty and product improvement claims
Supporting technicians and management with day-to-day administrative tasks
Providing exceptional customer service to both internal and external customers
About You
Previous administration or customer service experience
Strong organisational and time management skills
Confidence using Microsoft Office and computer-based systems
Ability to prioritise tasks and work in a fast-paced environment A professional and positive approach to customer service
Mechanical or technical knowledge is advantageous but not essential
Year 12 completion or relevant experience preferred
About us
Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. With dealerships across Canada, Current Zealand and Australia, we are a global team with one shared purpose. It’s our mission to enable our customer’s success by providing practical and reliable equipment solutions and support. Our customers count on Brandt to keep them moving forward, and we meet that challenge with remarkable customer service and industry-leading brand John Deere.
At Brandt, we believe that outstanding people, combined with our committed and passionate culture, is key to our customer's success.
Ready to Build Your Career with Brandt?
📌 Service Writer (Winnipeg)
🏢 Brandt Group of Companies
📍 Winnipeg
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.