About Us

Cyra Beauty, Health and Laser Clinic is a physician-led clinic specializing in medical aesthetic and wellness services. We deliver advanced, evidence-based skin rejuvenation treatments with a strong focus on safety, efficacy, and exceptional client care.

Role Overview

We are seeking a Skin and Laser Technician with at least 12 months of experience (or 24 months part-time), who is confident working independently, managing full client journeys, and delivering exceptional results across a range of skin types (Fitzpatrick I–VI).

This is a part-time position for a proactive, self-directed professional who takes initiative, stays productive during downtime, and contributes to both client outcomes and overall clinic operations.

Key Responsibilities

Clinical Treatments & Safety

- Perform advanced treatments (i.e., laser hair removal, pigmented, vascular, and tattoo removal treatments, pico laser and skin rejuvenation therapies, fractional CO₂ resurfacing, RF microneedling & microneedling, chemical peels, HydraFacial and advanced facials)
- Conduct comprehensive consultations, skin assessments with skin analyzer, and customized treatment planning
- Provide detailed pre- and post-treatment care education
- Operate and calibrate devices in accordance with manufacturer guidelines
- Follow all safety protocols, infection control standards, and clinic policies
- Identify contraindications and escalate concerns appropriately

Client Care & Outcomes

- Deliver a polished, welcoming, and professional client experience
- Build strong client relationships and trust through education and results
- Set realistic expectations and deliver personalized treatment plans
- Capture and manage standardized before-and-after photography
- Proactively rebook, follow up,



and support long-term treatment outcomes
- Handle client concerns professionally, with strong service recovery skills
- Educating clients when and how to use each product, possible benefits, and reactions they may experience and what that means in their skin health journey.

Client Experience & Front Desk Support

Supporting with front desk as needed:

- Client check-in and check-out
- Appointment booking
- Responding to queries via phone, email, social media, walk-ins
- Participate in clinic events and promotional initiatives
- Educate clients about promotions, memberships, services and products as part of client retention strategies
- Sell retail products to walk-ins and existing clients to complement clinical plans
- Taking and processing payments, providing invoices, applying promotions to prices through EMR, and taking cash payments in person

Team Collaboration & Clinic Operations

- Collaborate with injectors and medical team on combination treatments
- Maintain immaculate treatment rooms and efficient turnover between clients - including supporting other providers with flipping rooms as needed
- Support clinic cleanliness, organization, and presentation at all times
- Stay productive during downtime (cleaning, stocking, client follow-ups, team support)
- Attend staff meetings, formal and informal training, and events




- Providing feedback on marketing materials and strategies to enhance outreach efforts.
- Strengthening/building partnerships with providers/businesses in the community.

Documentation, Compliance & Standards

- Complete accurate, same-day EMR charting and treatment records
- Follow all consent, documentation, and photo protocols
- Maintain strict client confidentiality and privacy standards
- Participate in audits, incident reporting, and continuous improvement

Qualifications & Experience

Required:

- Minimum 1 year of full-time experience in a medical aesthetic clinic
- Strong experience with laser and advanced skin treatments
- Proven ability to work independently with minimal supervision
- Experience treating a broad range of skin types and conditions
- Knowledge of medical-grade skincare (e.g., ZO Skin Health, Skinbetter Science)
- Experience with EMR systems (Janeapp experience is an asset)
- Willingness to support front desk
- Passion for the aesthetic industry and client care
- Outgoing and passionate about working with people, with a natural ability to build rapport
- Fluent in English (spoken and written) with excellent communication skills for both clients and team members
- Highly organized, with the ability to prioritize tasks and follow through efficiently
- Adaptable and flexible, able to respond positively to changing needs and schedules

Physical Requirements

- Ability to stand for extended periods
- Repetitive arm and hand movements
- Ability to lift up to ~25 lbs
- Compliance with PPE and infection control standards

Pay: $22.00-$28.00 per hour

Advantages

- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Store discount
- Vision care

Work Location: In person

📌 Skin and Laser Technician - Medical Aesthetics (Coquitlam)
🏢 Cyra Beauty
📍 Coquitlam